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Use this Category for your support questions about Responsive Joomla Virtuemart Template - Asymmetric (SKU# FLEX-00017)

TOPIC: A few refinements required

A few refinements required 10 years 1 month ago #8994

Great template, I am very happy with it!

elitedesignfurn.com

I need to fix up a few things to suit my purpose and thought maybe you can assist a little:

1- "My account page" - I would like to alter some text, please let me know the best way to do so, where to find file?
2 - "My account page / create account", the drop down for state/province is too small
3 - I cant upload your template update 1.1, seems that the file is too big? I have tried many times
4 - The image in menu drop down in bedroom, dining is okay, in living, workspace it shifts to the right
5 - The "add this" button position in Google Chrome is not correct
6 - Cant figure out why many related product images do not show up but this might be a Virtuemart thing?
7 - I have waited several days for MY favicon to show up BUT still will not show up, is there somewhere else this .ico goes besides in template folder?
8 - Your modern slider, you have an option to turn off "Add to cart" button but it doesn't turn off! For that reason it is not published on my site at the moment
9 - In Google Chrome and IE the animation of red quantity dot going into cart does not work, it is okay in Firefox.
10 - In all browsers I cannot pick a shipment method, when picked the screen jumps to the top and there is a message "Coupon code not found, try again"
11 - After adding a product to the cart, is there a way to continue shopping without every time seeing / closing the cart?

I think that's it for today! haha

A few things - for the shipping issue I can get around it by going into Virtuemart back end and checking "Enable Automatic Selected Shipment" The issue is I have several different shipment methods so this is only a temporary solution

And FINALLY just before thinking to send this my favicon SHOWS UP, so you can take #7 off the list


Thanks

Rick
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A few refinements required 10 years 1 month ago #9001

Hi,

First of all, i should say: We don't provide free support or don't provide step-by step tutorials for custom changes. (such as; changing background colors, moving elements from one place to another, or changing font size etc..)

Considering you are one of our oldest customers and asking our support for the first time. I will try to guide you as much as i can.

First of all; see this topic and learn how to use Firebug:
www.flexiblewebdesign.com/forum-virtuemart-2-template-puremart-support/342-using-firebug-for-customization-or-troubleshooting

While doing CSS touches; using Firebug will save you hours..

1- You would need some Virtuemart Core coding changes to modify the "My Account Page", which is not recommended. Because touching the Virtuemart Core files is always risky. Beside, after you touch any core files and then update the Virtuemart to any newer version, your modifications will gone back to original state.
But you can always do the customization through CSS. For this purpose, Firebug will be your #1 tool to use.

1a- if you are talking about the "My Account" popup modal window (that popups and asks you either login or create user), it is page that gets generated by Asymmetric and you need to look at this PHP file to modify it:
/templates/flexible_asymmetric/html/mod_login/default.php


2- By Firebug, it would take only 5 seconds to resolve it.
Open this CSS file:
/templates/flexible_asymmetric/css/base.css
and include this CSS rule:
#virtuemart_state_id_chzn { width:291px !important;}

(the state and the country selection boxes will have the same exact width)

3- Due to the graphics and PSD source files, the template file size is around 3.1MB.Some servers don't allow uploading files over 2MB. Apparently yours doesn't allow too.
You can alternatively install it through "Install from Directory" method.

I found a wonderful video tutorial about it. Watch it:


Warning: If you touch any files under this folder (including the CSS files.. which i am sure you did)
/templates/flexible_asymmetric/
after updating the Asymmetric, those files will get back to original state. So, back up your current files first!!!

4- Open the module that uses under "Living" menu item. Through the module, change the image sizes from 151x151 to 141x141 and everything will look smoother. Firebug would have told you this instantly as well. (i just did it)

5- open this CSS file:
/templates/flexible_asymmetric/css/base.css
and add this CSS rule:
.addthis_toolbox { width:190px;}

6- i don't understand this:
Cant figure out why many related product images do not show up

You meant; the product gets shown, but the product picture gets hidden?
I noticed some weird behavior in this product:
elitedesignfurn.com/bedroom/storage/dressers/bachelor-dresser-black-detail

Attachment Pasted_Image_3_11_14__2_32_AM-6.png not found



Check this product: "bachelor dresser black" and see what product you added to this product. (it must be because of the configuration. Did you add some child products?) Find the solution by trying and checking. Because the problem is related to configuration. it is obvious.

7- i am glad you sorted that out. I am also seeing the favico in your website. Letter "e". Firefox cache those favico and you won't see the new one until a month/week has passed. But Chrome Browser doesn't cache, so you can see the change almost immediately if you open your website with Chrome.

8- This was a mistake when we first released the Modern Slider extension, later on, this problem has been resolved. But apparently we forgot to update the module that comes with the Asymmetric Template. The solution is relatively easy;
open this PHP file:
/modules/mod_flexible_vm_pros_by_cats/tmpl/default

and look at the 171st line and find this:
 if (!VmConfig::get ('use_as_catalog', 0) and !empty($item->prices['salesPrice'])) {

replace it with this:
if (!VmConfig::get ('use_as_catalog', 0) and !empty($item->prices['salesPrice']) and ($options->show_addtocart)) {

Then, if you turn off the "Show Add to Cart" through module parameters in the backend, the add to cart button will be gone in the front-end.

9- It is a known problem and will be one of the bugs that will be patched in the upcoming version. (it also doesn't work in our DEMO)
We have used jQuery Path plugin (github.com/weepy/jquery.path) to get the animation effect, but apparently we did a mistake and it only works with Firefox. For now, i don't have the patch, but stay tuned. It will be fixed.

10- Did you touch one of these PHP files:
/templates/flexible_asymmetric/html/com_virtuemart/cart/default.php
/templates/flexible_asymmetric/html/com_virtuemart/cart/default_pricelist.php

Your touch might lead this problem. Since there is no "add to cart" button currently in your website, i am not able to test it in your website.

Also make sure: VM Backend >> Configuration >> Checkout >> One Page Checkout enabled is UNCHECKED

11- Upon add to cart, there will be a "Modal popup window" that indicates the product is added to cart properly. You want to remove that?
That's not possible without a Virtuemart Core Hacks, and again, Virtuemart Core Hacks is not recommended.

Regards,
Support
Last Edit: 10 years 1 month ago by Support.
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A few refinements required 10 years 1 month ago #9007

Dear Support,

Thank you for the thorough response and I really appreciate the extra little bit of effort to keep a "customer" very happy

I will go through each point today and hopefully I will have learned a few new things from your support above and tutorial and solved all my issues.

Much Appreciated!

Rick
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A few refinements required 10 years 1 month ago #9024

Dear Support,

Okay, pretty good progress!

1 - changed some of the text via language manager
2 - done
3- spent 2 hours with Media Temple but no luck! of course they are blaming the file, my upload limit is 128mb so this is still an issue
4 - done
5 - done
6 - done - seems like virtuemart does not like when you use the same related product order for two different items, thanks for your suggestions
7 - favicon shows up as yours again, haha - I will wait a week!
8 - done
9 - will wait for update
10 - I have created a login for you: username: flex, pw: flex. Try to pick a shipping method, you will notice it will come up with a warning: Coupon code not found. Please try again. And you cant proceed to check out!!!!!
11 - From #10 you can see that I don't get a modal popup to continue shopping. Here is what I have notice and it is the same issue on your demo site: If you add the product to the cart from the category page.....you get the nice modal, if you add the product from the product detail page you get what i don't want!

Look forward to your response

Rick
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A few refinements required 10 years 1 month ago #9041

3- There are many limitation, some server providers think 2mb upload through client-side is more than enough for security, so they block at 2mb, probably the 128mb you are talking about is the allocation memory limit which is a different thing. Upload limit can't be 128mb, it is too much. Normally you should be able to install the tmp_flexible_asymmetric.zip through Joomla Extension Manager.

Here is an another and more professional way to update the template (this method will work only for updating):
First; rename this folder:
yourdomain.com/templates/flexible_asymmetric
to
yourdomain.com/templates/flexible_asymmetric2

Then UNZIP the tmp_flexible_asymmetric.zip in your computer. You will get this folder: flexible_asymmetric. Drag-n-Drop this folder to here:
yourdomain.com/templates/flexible_asymmetric

This is more professional way to upgrade things, so basically you will still have your old files under flexible_asymmetric2 folder. (for the CSS files, you should always do this simple trick, it will save you hours)

7- Clear the "temporary internet files" and cache from your browser's settings and you will start seeing your new favico then.

9- After I replied you here yesterday, i spent some time to fix it. i did it. It was much easier than I expect though. Currently the animation works just fine in our DEMO as well: demo.flexiblewebdesign.com/asymmetric test it on Chrome or Safari.

Email me your:
- Joomla Admin Account
- FTP credentials


to This email address is being protected from spambots. You need JavaScript enabled to view it. and let me apply this patch to your website as well. It is little early to release the asymmetric v1.3 just to patch that failure, so i should better fix that issue in your website manually. (but the patch will be permanent in the v1.3 though)

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

10- Once you create me your joomla admin account, i will have a better chance to test it. Beside; i will actually be able to look at what shipping method you published.

11- i didn't understand your point. Does the same failure also happen in our DEMO too?

Regards,
Support
Last Edit: 10 years 1 month ago by Support.
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A few refinements required 10 years 1 month ago #9042

Dear support,

See the attached screenshot of your demo site:

Attachment Screenshot2014-03-1222.34.31.png not found



The item on the left when added to the cart is what I want!!! When adding the item on the right, because there is a child item it goes to a different screen (boo)

I am going to go over the other things tomorrow, appreciate the quick thorough support!

Will email you my credentials in a moment

Best regards

Rick
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A few refinements required 10 years 1 month ago #9043

I guess i understand.
It is about the itemID parameter.

When you click the "Continue Shopping" button (through modal popup) the item id evaporates from the URL (or taken from the existing page), so the next page opens without any defined itemID or a wrong itemID. The LEFT-RIGHT Sidebar sections are a combination of Joomla Modules. And joomla modules are filtered based on itemID. First, joomla looks at the itemID, if there is match, the module gets loaded, if no match, the module won't get loaded.

What you need to do is to add a itemID parameter to "Continue Shopping" link manually as you wish. The PHP file that needs to be edit is this:

/templates/flexible_asymmetric/html/com_virtuemart/cart/padded.php

This line:
<a target="_parent" class="flexibleContinue flexibleButton" href="<?php echo $this->continue_link ?>"><?php echo  JText::_('COM_VIRTUEMART_CONTINUE_SHOPPING') ?></a>

with this:
<a target="_parent" class="flexibleContinue flexibleButton" href="<?php echo $this->continue_link."?Itemid=XXX" ?>"><?php echo  JText::_('COM_VIRTUEMART_CONTINUE_SHOPPING') ?></a>

The continue link goes to Virtuemart Frontpage. XXX = is the itemID number. This number is vary from website to websites (depends on your Joomla Menu Manager structure). For instance, you can type the itemID of the "Bedroom" menu item in there. (look at the Joomla Menu manager to see the itemID number of "Bedrom" menu item)

OR you can define a custom URL in there, something like:
<a target="_parent" class="flexibleContinue flexibleButton" href="http://ssl.elitedesignfurn.com/bedroom/"><?php echo  JText::_('COM_VIRTUEMART_CONTINUE_SHOPPING') ?></a>

So, once the "Continue Shopping" link is clicked, the "Bedroom" page will be opened.

OR you can completely vanish that button from there to avoid confusion (simply delete the anchor tag). So, either visitors will click the "Show Cart" button or click the "Close" button to close the popup window.

(i guess, the last method is the most convenient way to handle that)

Regards.
Support
Last Edit: 10 years 1 month ago by Support.
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A few refinements required 10 years 1 month ago #9044

Hi,

I think I didn't explain myself clearly, on your demo site please add a product to the cart where you need to pick a variant first. once you click add to cart you will then NOT see the continue shopping modal but will actually be taken to the shopping cart. I would like to see in both instances the continue to shop modal

Rick
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A few refinements required 10 years 1 month ago #9048

oohhh, I see what you meant now.
I will take a look at it.
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A few refinements required 10 years 1 month ago #9169

Hi,

Still very excited about this template but............

The whole add to cart process is "hit or miss" Basically the following happens: the add to cart button works about 10% of the time properly, the rest of the time product does not get added to cart, cart modal does not update, product cannot be deleted from modal, continue shopping modal rarely shows up, etc.

I need some guidance to getting this to work properly asap as a few of my clients are totally frustrated

Look forward to your magic!

Thanks

Rick
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A few refinements required 10 years 1 month ago #9185

Hi,

The inconstant behavior upon add to cart is a known issue. But you should be aware, this is a problem of Virtuemart as well.
From this standpoint, the "fast server" and "light-weight content" become critically important.

I would suggest you to take a look at this topic:
www.flexiblewebdesign.com/forum-virtuemart-2-template-puremart-support/1574-cart-module-randomly-doesn-t-add-products-properly

regards,
support
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A few refinements required 10 years 1 month ago #9226

Hi,

Read the article and got VERY depressed! e-commerce with a barely working shopping cart? So thats not an option...., here is what I did to get it working just about flawlessly.

- removed all social share buttons from product page
- disabled ajax load option from you plugin
- got my page speed score above 90%
- make sure the page loads within 2 sec, max 3.5 sec

I appreciate your help working through this, we can mark this issue solved

Much appreciated

Rick
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A few refinements required 10 years 1 month ago #9245

Sure, your welcome.

Fast page loading is always important and a "must". Using CDN is an alternative way to keep the same page speed no matter where the customer is geologically located. (if your customers are usually local, then you don't need a CDN that much though, instead purchase a VPS from your local hosting provider... but be sure their server datacenter is located in your region, at least in the same country ;)

Also keep this in mind, fast websites attract more customers. This is a common fact.

A new version of Virtuemart is on the way (it will work with Joomla3.2) we all hoping some performance improvements with "add to cart" event.

Case solved. Topic is closed.

Regards,
Support
Last Edit: 10 years 1 month ago by Support.
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