Hi,
1st possibility:
Your website is having a JAVA conflict problem which prevents our Zoom Effect works properly.
If you provide me a LIVE URL where i can see extension installed but not working, i can point out the problem.
2nd possibility,
Check your Virtuemart version. IF you are using Virtuemart2, then make sure its version is Virtuemart 2.0.6 (or above)
3rd possibility;
You are using a 3rd party template for your Virtuemart Section.
Please check your FTP server and look for this PHP file:
/templates/<yourjoomlatemplate>/html/com_virtuemart/productdetails/default.php
If this PHP file is exist, email me this PHP file, i will make a little edits to this file and our zoom effect will start working.
For providing sensitive access information or PHP file, use this email address to contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.
(if you have subscribed to this forum post, then my reply will be emailed to you, simply reply it to contact me)