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Use this Category for your support questions about Virtuemart Zoom Effect(SKU# FLEX-00005)

TOPIC: [SOLVED] Can't get Zoom Effect to work

[SOLVED] Can't get Zoom Effect to work 11 years 8 months ago #8

Hello, I purchased Zoom Effect a while ago, but I think I'm doing something wrong, because I can't get it to work.
Would you please take a look? The store is not yet online, so I would have to send the login in a PM.
Last Edit: 11 years 6 months ago by Support.
The topic has been locked.

Can't get Zoom Effect to work 11 years 8 months ago #10

Hi,

1st possibility:
Your website is having a JAVA conflict problem which prevents our Zoom Effect works properly.
If you provide me a LIVE URL where i can see extension installed but not working, i can point out the problem.

2nd possibility,
Check your Virtuemart version. IF you are using Virtuemart2, then make sure its version is Virtuemart 2.0.6 (or above)

3rd possibility;
You are using a 3rd party template for your Virtuemart Section.
Please check your FTP server and look for this PHP file:
/templates/<yourjoomlatemplate>/html/com_virtuemart/productdetails/default.php

If this PHP file is exist, email me this PHP file, i will make a little edits to this file and our zoom effect will start working.

For providing sensitive access information or PHP file, use this email address to contact us: This email address is being protected from spambots. You need JavaScript enabled to view it.
(if you have subscribed to this forum post, then my reply will be emailed to you, simply reply it to contact me)
Last Edit: 11 years 6 months ago by Support.
The topic has been locked.

Can't get Zoom Effect to work 11 years 8 months ago #14

It's probably the 3rd possibility. I've emailed you the file. Thanks for the help!
The topic has been locked.

Can't get Zoom Effect to work 11 years 8 months ago #17

I got your email and your PHP files.
I modified and sent back your PHP files. If zooming still doesn't work, please let me know.
The topic has been locked.

Can't get Zoom Effect to work 11 years 8 months ago #22

Thank you. It is working, but not exactly the way I imagined.
For example: http://justcarry.nl/ergonomische-babydragers/ergobaby/ergobaby-original-black-camel-detail (login send by e-mail).

I would like the image to be a lot bigger and I tried to set another width in the PHP file, but this didn't work. Also the additinal pictures are shown in a weird way. Is this possible?
The topic has been locked.

Can't get Zoom Effect to work 11 years 8 months ago #29

Hi,

I don't know what is going on, but once i logged in with the user account you have created for me, nothing is changed. The same login page appears again. (it doesn't give me any failure message, like "password incorrect" or something) but i can't access your website front-end.

But try this solution.
If you want to enlarge the thumbnails little bit, I reedit your PHP file and resent them to your email address. Try those.
Without seeing your website; i can't tell you anything about Additional Picture appearing. I should see them in action.
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Can't get Zoom Effect to work 11 years 7 months ago #40

I sent an e-mail!
thanks
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Can't get Zoom Effect to work 11 years 7 months ago #43

It's working brilliantly now. Thank you very much!
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Can't get Zoom Effect to work 11 years 7 months ago #45

i am glad things workout very well.
enjoy it.

Flexible Support Team.
The topic has been locked.

Can't get Zoom Effect to work 11 years 6 months ago #183

Hi there,

I have the same problem.
We sent you yesterday the php file for your evaluation.

Please help.
The topic has been locked.

Can't get Zoom Effect to work 11 years 6 months ago #187

Hi jkliment,

I found your email, did the code changes and emailed back it to this address: This email address is being protected from spambots. You need JavaScript enabled to view it.

Flexible Support Team.
The topic has been locked.
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