Mark, your money never goes down. We are here to provide support. Either your problem will be solved by our support crew, or you will get your 100% refund. No doubt!
From the screenshots you have provided; it is obvious, you are experiencing a jQuery Conflict problem. It is a very common problem and usually they are easy to resolve. Did you try the jQuery Patch options you see in the module backend? Those patches are to avoid typical conflict problems, but sometimes they are not enough and custom coding is required. This is where our support crew steps in.