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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: Custom Field not working properly

Custom Field not working properly 9 years 5 months ago #11385

I have installed a plugin type of Custom Field from www.daycounts.com/shop/virtuemart-2/virtuemart-textarea-custom-field.htm.

It seems to work OK . What is happening is that any other custom fields that have a value for price, the price on the product detail is not updated. Also you cannot add it to the cart.

You can see it t2.forratschocolates.ca.php54-2.dfw1-2.websitetestlink.com

The test product is
t2.forratschocolates.ca.php54-2.dfw1-2.websitetestlink.com/index.php/shop/baslets/custom-basket-test-detail
Try choosing More Value and you will see. Also try to add to cart.

So who would be at fault here?

I need a textareainput of up to 50 char. Do you have any suggestions or recommendations?
The administrator has disabled public write access.

Custom Field not working properly 9 years 5 months ago #11405

Hi,

What happens when you temporary disable CleanMart?
Follow these steps:

1- find this folder on FTP:
ROOT/templates/YOUR_TEMPLATE/html/com_virtuemart/

2- rename it to this:
ROOT/templates/YOUR_TEMPLATE/html/com_virtuemart2/

3- Open this product again: t2.forratschocolates.ca.php54-2.dfw1-2.websitetestlink.com/index.php/shop/baslets/custom-basket-test-detail

4- Add it to cart

4a- If the product is added to cart properly, it means; CleanMart is responsible for the problem. Please create me Joomla Super admin account and email it to This email address is being protected from spambots. You need JavaScript enabled to view it.
Let me take a look at your backend settings.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.

4b- If the problem persists and you still can't add the product to cart, then there is nothing we can do about it. Because the issue is not caused by our template. We don't provide free support if the problem is not caused by our template.


Regards,
Support
Last Edit: 9 years 5 months ago by Support.
The administrator has disabled public write access.
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