Hi,
What happens when you temporary disable CleanMart?
Follow these steps:
1- find this folder on FTP:
ROOT/templates/YOUR_TEMPLATE/html/com_virtuemart/
2- rename it to this:
ROOT/templates/YOUR_TEMPLATE/html/com_virtuemart2/
3- Open this product again: t2.forratschocolates.ca.php54-2.dfw1-2.websitetestlink.com/index.php/shop/baslets/custom-basket-test-detail
4- Add it to cart
4a- If the product is added to cart properly, it means; CleanMart is responsible for the problem. Please create me Joomla Super admin account and email it to This email address is being protected from spambots. You need JavaScript enabled to view it.
Let me take a look at your backend settings.
While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.
4b- If the problem persists and you still can't add the product to cart, then there is nothing we can do about it. Because the issue is not caused by our template. We don't provide free support if the problem is not caused by our template.
Regards,
Support