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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: Buying Process"

Buying Process" 10 years 2 months ago #8477

Since installed or "CleanMart", the thing that happens is this, I do I simulate a purchase - go into the basket> insert the data for billing> Payment Method or Paypal only and as Shipping or Express Courier> clik agree to the terms of "buy now" and goes on the "Choose your preferred method of payment" should not go here but directly to paypal, I do not understand why and I do not know how to solve if you help me I would be grateful. I attach the screen as it is now and the panel "Buying Process".
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Buying Process" 10 years 2 months ago #8503

hi,

You should DISABLE this option: One Page Checkout enabled

Otherwise, things won't work as expected.

I would suggest you to use these settings:
(the screenshot is taken from our DEMO page demo.flexiblewebdesign.com/cleanmart/ )

Attachment ScreenShot2014-02-14at1.38.46AM.png not found



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Regards,
Support
Last Edit: 10 years 2 months ago by Support.
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Buying Process" 10 years 2 months ago #8575

Hi,
Then I make a purchase simulation with the new settings sent to me, and "Confirm order" and goes on Paypal ok, but I did not get the email and the email of the order which should arrive to those who buy - Thanks
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Buying Process" 10 years 2 months ago #8599

Hi,

Sending emails has nothing to do wit our VM Template. Our templates work based on "Template Overriding" and sending email, running checkout, gathering customer information. etc.. all kind of those sensitive process are taken care by core files (joomla and Virtuemart)

It may not even related to Virtuemrt Component as well.
First, make sure you did the email settings correctly. (From Joomla Global Settings)

Then, run some tests to see if your website sends email correctly. You can use "Ask a question" form, or use an another Joomla FormMail components, and send yourself some tests emails.

I would suggest you to use SMTP, (instead of PHPMail) because SMTP always perform much better.
To apply SMTP to your Joomla, refer to this tutorial: www.serversmtp.com/en/smtp-joomla-settings

Regards,
Support.
Last Edit: 10 years 2 months ago by Support.
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