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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: States not showing up in Cart registration form

States not showing up in Cart registration form 10 years 3 months ago #8156

When users try to register while in the cart a pop up window appears. 2 things

A) Is there a better look for this? if not can you tell me where to find the file to change this?
B) The states do not appear. I have tried the fix you have on you site with the uncheck and check the box and it does not work.

Please advise.


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States not showing up in Cart registration form 10 years 3 months ago #8157

Hi,

I am seeing you have changed the "user fields" little but through the Virtuemart backend.
Because the country field was supposed to be right above the state field. Are you sure you didn't touch the input "name" or anything else beside changing their sorting?

You can modify this page through CSS, its not a big deal, but "not loading states" looks like serious problem and must be fixed first. Can you provide me your website URL and let me see things alive?

Regards,
Support
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States not showing up in Cart registration form 10 years 3 months ago #8158

www.nutiritionsupplycompany.com

You have a user already.
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States not showing up in Cart registration form 10 years 3 months ago #8190

Hi,

I browsed your website and i am seeing you did come up with a very effective solution, which is asking for address before anything. Good job!

Actually this is what we are trying to bring to Virtuemart. Like you or anybody else, we also don't like this shitty 1-Page checkout concept. Because it confuses everybody, even me sometimes.. believe or not ;)

People get used to see the "steps" during the checkout (amazon.com still using step style checkout for example), where they enter the ship&bill address first then select the shipping&payment methods and confirm the order. But with the 1-page checkout thing, some people directly click the shipment method button without providing the destination, which is where the problem begins. How possible you would be offered shipping rate if you don't tell where you live, right? :)

In one of the new versions of CleanMart, we are going to bring the "step-by step" checkout method to Virtuemart and to our Templates, which will be much user-friendly way handling this problem. We are still working on it.

Regards.
Support
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States not showing up in Cart registration form 10 years 3 months ago #8221

Did you happen to get my email? If not I will post it here for you to view.

1) I have a double discount showing up on the front page, the same problem I had before that you had fixed. Not sure as to why it came back. (see pic 1)

2) Add to cart is not working regularly. If I am on the description page then it seems to works but if I add to cart from other places it does not work 100% of the time.

3) The problem with the state not showing up in the drop down on the pop up registration form when you click register and checkout. (See pic 2)

4) The Checkout does not allow a user to save the shipping method not the payment method.

5) When checking out if you select a shipping method and payment method then click check out now it makes you select those things again. Also you formatting is ton then on those pages and does not look like you css.

6) Sometimes when I add to cart the site will bring me back to the home page with some random product at the top, the home page underneath and my cart under that. With that said the pop up “add to cart” does not come up after add to cart. (see pic 5)

Thank you so much for taking the time to help out with these problems. I will be more than happy to pay you something for your time. I know I paid for your service when I bought the extension but know time is valuable and fixing these problems is a must since the site is live.

Best
Chris

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States not showing up in Cart registration form 10 years 3 months ago #8229

Please create me a joomla (super) administrator account, send it to This email address is being protected from spambots. You need JavaScript enabled to view it. and let me take a look at your backend parameters. I will try to resolve the problem. If i change anything or modify any PHP file, i will provide you the detailed information about my touches.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it.
Don't forget to include this forum topic's URL at the of your message as reference to avoid possible confusion in our end.


Regards.
Support & Development
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States not showing up in Cart registration form 10 years 3 months ago #8274

Have not head back lately and thought I would check in.

C
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States not showing up in Cart registration form 10 years 3 months ago #8285

Did you send email already?
I am checking the inbox right now.

Sorry for the delay. Your email must have been missed.

Regards,
Support
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States not showing up in Cart registration form 10 years 3 months ago #8288

Hi,

I just replied your email.
The case will be solved through emailing.

I am closing this topic and marking the case as "solved" here.

Regards,
Support
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