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Use this Category for your support questions about Virtuemart Template - PureMart (SKU# FLEX-00010)

TOPIC: Broswer TROUBLES

Broswer TROUBLES 11 years 5 months ago #1401

Hi,

First apologize me for my bad english....
I'm using Virtuemart 2 Template - PureMart and I get some browser troubles...PureMart work fine with firefox 16.0.2 ...But not for explorer(9.0.8.1112)
This the problem link:
www.gvayouth.com/index.php?option=com_virtuemart&view=categories&virtuemart_category_id=0&Itemid=118
With firefox, if you click on the category image, it show the differents articles of this category....BUT WITH EXPLORER, it show a blank page, you did'nt see the differents articles

Please any help will be appreciate.

Michel
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Broswer TROUBLES 11 years 5 months ago #1420

Hi,

Unfortunattely i didn't understand what you are saying.
First of all, this URL:
www.gvayouth.com/index.php?option=com_virtuemart&view=categories&virtuemart_category_id=0&Itemid=118

Doesn't use our VM Template, it uses something else, On the other hand these URL are using our VM Template:
www.gvayouth.com/index.php?option=com_virtuemart&view=category&virtuemart_category_id=4&Itemid=118
and
www.gvayouth.com/index.php?option=com_virtuemart&view=category&virtuemart_category_id=0&Itemid=118

Understand the difference? The "view" parameter must be &view=category not &view=categories
you can change them through your Joomla Menu Manager, or you can define manual URL's to your menu items if you can't figure out how to do it with configuration.

Forum Support.
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Broswer TROUBLES 11 years 5 months ago #1432

Hi,

Sorry for my english...
I don't understand when you said: "....Doesn't use our VM Template"...
I bought your virtuemart theme call "Virtuemart 2 Template - PureMart"...I did not see a "template" in the files(i can tell my order number if you need...)

I have my own joomla template and i like your your virtuemart theme...
Also, I don't know how I can change The "view" parameter as you said(...The "view" parameter must be &view=category not &view=categories)
I saw my Joomla Menu Manager but I don't know how to make the change...

Thank you in advance for your help.
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Broswer TROUBLES 11 years 5 months ago #1437

Hi,

I didn't mean "you are not using our VM Template". I said: "this URL doesn't use our VM Template".
It is because; its parameter bust be &view=category instead of &view=categories

Here is how you can do this:

Create a new menu item (or edit the existing one) and select its "menu type" as this:

PastedImage12112612AM.gif


Then;

PastedImage12112615AM.gif



This URL: www.gvayouth.com/index.php?option=com_virtuemart&view=categories&virtuemart_category_id=0&Itemid=118

Since its URL has this parameter: &view=categories doesn't use our VM template at all, where did you get it? Correct it as I described above, find the menu item which has: Itemid=118 see the screenshot for more info:

PastedImage12112619AM.gif


Cheers.
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Broswer TROUBLES 11 years 5 months ago #1448

Hi,

Thank you for your reply and your time...I appreciate....
I tried do what you explained but I get the same errors.....
I will PM you with my joomla details so that you can take a look...

Thank ypu for help
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Broswer TROUBLES 11 years 5 months ago #1449

Please, can you tell me how i can send you a private message?
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Broswer TROUBLES 11 years 4 months ago #1453

Send your joomla admin account to This email address is being protected from spambots. You need JavaScript enabled to view it.
and let me check it out. (don't forget to include this forum's URL at the top of your message as reference)

Regards.
The topic has been locked.

Broswer TROUBLES 11 years 4 months ago #1515

Seen that you can not find a solution, I am going to choose another classic theme... I wasted some money($138.00) but this is life
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Broswer TROUBLES 11 years 4 months ago #1535

Sorry for the late reply, we have had very hard time with our Hosting company, recently we have moved all our websites to a new host, this took 2 days from us to have everything ready and run.

We couldn't provide any support to our clients in the past 3 days. Don't worry, you didn't waste your money. Either you will get a solution or refund. I am now trying to find your email that includes your joomla credentials in the This email address is being protected from spambots. You need JavaScript enabled to view it.
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Broswer TROUBLES 11 years 4 months ago #1537

Hi,

Okay, now everything works like a charm in your website.
I also added a text category and text product. It appears properly.

I have changed some CSS rules in this CSS file:
www.gvayouth.com/templates/gk_cherrydesign/html/com_virtuemart/assets/css/flexibleVM2Global.css

(because you are using a dark background, things didn't look good, I did CSS changes to make them look much better with dark background. This customization -using our VM Template with a dark background- wasn't included to our free support, but i did it anyway.)


For further CSS customization (such as; changing text colors to darker or changing background to a lighter ones or something like those, you can use "firebug" developer tool. Look at this tutorial below to find out where to download "firebug" and how to use it.
www.flexiblewebdesign.com/forum-virtuemart-2-template-puremart-support/342-using-firebug-for-customization-or-troubleshooting


Regards.
Forum Support.
Last Edit: 11 years 4 months ago by Support.
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Broswer TROUBLES 11 years 4 months ago #1560

THANK YOU VERY VERY MUCH...
I'm so happy for your help...because your theme is so amazing and BEAUTIFULL....
MERCI BEAUCOUP
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Broswer TROUBLES 11 years 4 months ago #1562

your welcome.

Case solved. Topic is closed.
The topic has been locked.
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