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Use this Category for your support questions about Responsive Joomla Virtuemart Template - LightMart (SKU# FLEX-00012)

TOPIC: Fancybox does not pop up

Fancybox does not pop up 2 years 8 months ago #14822

Hi

if i click on check as guest or register in the cart, the fancybox is not opening. Instead it opens in the browser and the button is hidden. I have to scroll down to see the button.

I tried to disable plugins to get rid of it but it doesnt help. The site is www.pizzagustav.ch. Can you help me out?

Cheers
The topic has been locked.

Fancybox does not pop up 2 years 8 months ago #14845

Hi,

Looks like there is a jQuery problem on your website.

Attachment ScreenShot2017-02-01at1.21.26PM.png not found



Please follow these steps one-by one:

1- Make sure you are using the "Latest" CleanMart version (3.9.7) along with Virtuemart3.0.18

2- Make sure this option is checked: Virtuemart Backend >> Configuration >> Checkout >> [One Page Checkout enabled]

3- Connect your website via FTP and remove this JS file: /templates/yoo_uniq/js/dynupdate.js and re-load the cart page of your website www.pizzagustav.ch/index.php?option=com_virtuemart&view=cart
You will notice the JS file will be re-created in there (with the most up-to-date states)

These steps should fix the problem you have in the checkout page (especially the 3rd step is critical, because your current dynupdate.js file is out-dated.

Regards
The topic has been locked.

Fancybox does not pop up 2 years 6 months ago #14969

Hi,

I have gone and delete JS file from /templates/my-website-template/js/dynupdate.js on Monday and it worked.

I have just checked now but the file came back again and the pop-up is not working.

Why is it coming back? I am using cleanmart.

Please advise.

www.matakanasuperfoods.com
The topic has been locked.

Fancybox does not pop up 2 years 6 months ago #14980

Hi,

looks like the problem has been fixed on your website.

case solved, topic is closed.

regards
The topic has been locked.
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