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Use this Category for your support questions about Responsive Joomla Virtuemart Template - Asymmetric (SKU# FLEX-00017)

TOPIC: Pdf product detail

Pdf product detail 3 years 10 months ago #15476

Good morning,
I can not correctly view the pdf of the product detail as the print

b2b.maglificioliliana.com

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Pdf product detail 3 years 10 months ago #15480

Antonio Brunno wrote:
Good morning,
I can not correctly view the pdf of the product detail as the print

Up?
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Pdf product detail 3 years 10 months ago #15491

Hi,

Yes, you are right.
b2b.maglificioliliana.com/it/component/virtuemart/sciarpa-5-detail?tmpl=component&format=pdf gives "Error" message. It doesn't say anything though, it just prints: "Error"

Generating PDF's with Virtuemart has always been problematic. The library used by Virtuemart (to generate the PDFs) must be compatible with your hosting provider to run things smoothly.

What version of Virtuemart are you using? You may try to update VM version to latest and try again. BACKUP FIRST!!!

Don't forget to upgrade all 3 components:
- com_tcpdf
- com_virtuemart_aio
- com_virtuemart


You can get the latest version via:
virtuemart.net/download

or simply click this link to download directly:
dev.virtuemart.net/attachments/download/1111/com_virtuemart.3.2.12.9708_extract_first.zip

--Start upgrading from com_tcpdf which is the responsible library to generate the PDF's.

Also, what happens on your localhost? Does PDF get generated successfully on your localhost?

Regards.
Last Edit: 3 years 10 months ago by Support.
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Pdf product detail 3 years 9 months ago #15495

the version of virtuemart I use is already 3.2.12 and joomla 3.8.4,
no even in localhost the pdf from error
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Pdf product detail 3 years 9 months ago #15516

Hi,

What you mean by this:
"no even in localhost the pdf from error"

You get error even on your localhost?

Are you sure you installed the com_tcpdf component?
What do you get when you try to browse this link:
http://YOUR_DOMAIN/administrator/index.php?option=com_tcpdf

You should get:
Message
TCPDF installed and available

Version: 1.0.4 of February 2015
TCPDF 6.2.12 by Nicola Asuni. Joomla Installer by the VirtueMart Team
Authors: Nicola Asuni, The VirtueMart Development Team ${PHING.VM.MAINTAINERURL}
Copyright (c) 2001-2013 Nicola Asuni - Tecnick.com LTD - Tutti i diritti riservati - All Rights Reserved. 2015 Virtuemart Team. All rights reserved.
License: www.gnu.org/licenses/gpl-3.0.html GNU/GPL

Regards.
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Pdf product detail 3 years 9 months ago #15524

forgive my ingrese, the message is:
TCPDF installed and available
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Pdf product detail 3 years 9 months ago #15528

hmm, in this case i am clueless about what goes wrong. Did you try checking your server logs? Maybe the error message could help us to diagnose

regards.
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