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Use this Category for your support questions about Virtuemart Zoom Effect(SKU# FLEX-00005)

TOPIC: Error installing on J1.5

Error installing on J1.5 9 years 10 months ago #10099

Hi There

I get an error when trying to install the plugin that I bought from your site.



"XML Parsing Error at 1:1. Error 4: Not well-formed (invalid token)
JInstaller::install: File '/usr/www/users/belgqc/tmp/install_539730128f667/index.html' does not exist."

test area: belgotexvinyl.com/joomla

Please assist me with the install as I only have a short window to install and make live.

Thanks
Andre
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Error installing on J1.5 9 years 10 months ago #10105

Hi,

Sorry for the trouble. That's a silly mistake that we have made. We forgot to put the blank index.html file inside the ZIP, which was causing 404/not found error.

I just patched this error.

Couple minutes ago, i hve re-sent you the download link to your email address. Click the link and re-download the Zoom Effect extensions from our server. This time you will get the patched version and try again.

It might still shows an error message of (invalid token) during the installation, but the plugin will be successfully installed.

Regards,
Support
Last Edit: 9 years 10 months ago by Support.
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