Virtuemart Support :: Topic: Unable to validate the account (1/1)

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Use this Category for your support questions about Virtuemart Fancy Product Slider (SKU# FLEX-00004)

TOPIC: Unable to validate the account

Unable to validate the account 5 years 10 months ago #15614

kalsoom abbas

Hello,

We have purchased this plugin and I was able to validate the account. However now I am unable to validate the account. Everytime I click validate button it exits out of the plugin, and I cant save my changes. The environment that I am installing this plugin to gets rebuilt every time we push a code change.

Is there a limit to how many time we can use the order number?

Please let me know. Thank you

Attachments:

validate.jpg (97KB)

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Unable to validate the account 5 years 9 months ago #15628

Support

Hi,

I need to investigate your case deeply to figure out what goes wrong. Please fill out this support-request-form below and email it to This email address is being protected from spambots. You need JavaScript enabled to view it. and i will take a look at your website ASAP.

[Order ID]
<< Enter your Order ID >>
 
[forum URL -- don't touch]
http://
 
[The URL(s) to see the failure on your website]
<< i.e: www.domain.com/category/product-sample. If the problem is general, then just the domain name >>
 
[Joomla Administrator Credentials]
<< Joomla Administrator URL & Username & Password >>
 
[FTP credentials] (Provide FTP credentials in this format below)
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>