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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: Some problems

Some problems 9 years 11 months ago #10142

Hi,

I have some problems with using Cleanmart.

When I try to place a product to my shopping cart with the orderbutton (see attachment print1.png), the fancybox with the message that my product is added to my shoppingcart isn't showing. Only if I go to the productdetails and then use the orderbutton, the product does go into the shoppingcart. Does that has anything to do with Javascript?

Also there are some extra, unneeded steps, in the shoppingcart that I would like to disable. If I'm a user that is logged in, and choose my paymentmethode, and agreed with the terms and conditions and choose to finish the order, I get the message "Checkout ready, please confirm the order", so I have to confirm the order again. Is there a way to simplify this? (see print2.png)

And is there a possibility to make some difference in the shoppingcart between order info, shipment info and payment info? Now these items are directly below each other. (see print3.png)
Attachments:
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Some problems 9 years 11 months ago #10146

Hi,

About your 1st problem. I need to see your Live website to find out what is going on. Screenshot doesn't help me to diagnose the problem. Are you working in a live server? Please provide me your live URL

About your 2nd and 3rd inquiry: You are not using the "Shopping Cart layout" that comes with the CleanMart. You are using the official shopping cart layout of Virtuemart. Did you do it on purpose?

Check our Live DEMO and you will see a different layout in the shopping cart page: demo.flexiblewebdesign.com/cleanmart

By the way;
I get the message "Checkout ready, please confirm the order", so I have to confirm the order again. Is there a way to simplify this?

We (as template developers) are not authorized to change the way how Virtuemart handles the checkout process. We just change the way it looks (visually). It is up to Virtuemart component to do it. Because the checkout pages are generated and the process is handled by VM core files. Only VM Developers can simplify that in one of the future releases. I am aware of that unnecessary last-step, but unfortunately it is what it is. Maybe an option in the VM Configuration, something like: "Enable/Disable showing the order confirmation as the last step" would solve this confusion, so web-masters will be able to ENABLE or DISABLE that feature. Some web-masters want to show that "order confirmation" screen one last time before the order is placed, but some web-masters (like you and me) find it pretty useless.

Regards,
Support
Last Edit: 9 years 11 months ago by Support.
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Some problems 9 years 11 months ago #10151

Hi,

Thank you for your quick reply!

The webshop url is: www.flanderstreasures.com
It is still offline, login info is:
Part of the message is hidden for the guests. Please log in or register to see it.

Is it possible to delete these info after you have noted it?

I have been trying everything to get the Cleanmart Shopping Cart Layout working, but no luck. I did everything from the tutorial and instruction, but I guess I still miss something. I also removed the module and plugin and re-installed it again, but no difference. If I want to order a product from the homepage, I can't get them in my shoppingcart with the order button.

Thank you for your suggestion about enableling of disableling the order confirmation option. I can't find where this options is in my VM. My goal is to let the customer choose all options in one page, even accept policy, and then click the buy now button and then go to the paymentpage. I'm aware that this isn't your core business, but maybe you are so kind to help me with this?

regards,
Wouter
Last Edit: 9 years 11 months ago by Support.
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Some problems 9 years 11 months ago #10162

Hi,

Please check my screenshots:

Attachment Pasted_Image_6_19_14__1_33_PM.png not found




Attachment Pasted_Image_6_19_14__1_31_PM.png not found



The possible solutions (do only one of them):
- Disable the mod_arriimageslider module
- Disable jquery loading of mod_arriimageslider (because your website is already loading jQuery via Vrituemart Component)
- Install jQuery EASY plugin to organize the jQuery library loadings. See this page for info:
www.flexiblewebdesign.com/forum-virtuemart-2-template-puremart-support/523-the-easiest-way-to-solve-jquery-conflict-issues


To enable the "Shopping Cart Page Stylization" of CleanMart:

1- open the ZIP file that you have downloaded from our server, and take the /cart/ folder:
UNZIPFIRST_virtuemart_themeVM2_CleanMart >> Drag-and-Drop >> com_virtuemart >> cart

and upload that folder to here:
www.flanderstreasures.com/templates/flan_art_10/html/com_virtuemart/cart/

When you re-visit the shopping cart page, you will see the difference.

About eliminating the last "confirm your order" step, as i have told you, there is no way. It requires some core modifications to Virtuemart core files, which is not-recommended. Please check this forum topic:
forum.virtuemart.net/index.php?topic=92103.0

(i just found the above topic through google.com)

In the above topic, Max (who is the project leader of Virtuemart) says:
Carbon it is a legal thing. And please use the right words, maybe my words are wrong. But I just define now the words how I use them.

Check out, means afaik that there is a check, todo something. For exampel, Check in,.. you do a check (or get checked) to go in.

So the checkout is the check to get out of process. To go out of the shop. So you do a check. From the legal point, you check if all data is there todo a contract. Then the shopper is confirming this contract. So for exampel in germany the confirm is imho and afaik mandatory.

Okey, but in your country it seems to be legal, so lets find a way to todo it configurable. Go in FE/helpers/cart.php. Here the whole process is done. Look for the variable $this->_dataValidated. When this variable is set to true, then the confirm comes directly. The confirm should check the data again, the same as checkout (prevent hackers, outdated session and things like this), so it should work.

When you find a nice way, then we can add a if(VmConfig::get('validate_checkout')) and make it optional.

Which proves what i have told you at the beginning. "Order Confirmation" page is a useless page but it is a "legal mandatory" in most countries, also it is a mandatory page for credit card authorizers (Banks or Authorize.net).

Regards,
Support
Last Edit: 9 years 11 months ago by Support.
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Some problems 9 years 10 months ago #10200

hi support,

I didn't receive an email about your post.
Thank you for you comprehensive reply.

* I did upload the cart, very silly that I have forgot that. The problem with the cart is solved and I have adjust some color settings in the CSS, so it connect with my template.
* the JQuery conflict is also solved by disabeling the JQuery from Ari Image slider. The JQuery Easy solution didn't work.

I have one more question about the cart. I have a language file called nl-NL.com_virtuemart.ini in my language directory. The content of the cart is translated but the headings in the same cart are not translated. How can I set this to my selected language?
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Some problems 9 years 10 months ago #10201

and also thank you for the good explenation about the "confirm your order" step. It is clear and I will leave it like this.
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Some problems 9 years 10 months ago #10203

ok, I have found the ini file for translation, all my problems are solved, thank you again for the great support!
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Some problems 9 years 10 months ago #10226

Sure Wouter, your welcome. I am glad everything is resolved.

Case solved. Topic is closed.

If you like CleanMart and satisfied with the support you have received, please "write a review" on:
www.flexiblewebdesign.com/Virtuemart-2-Templates/CleanMart

Write couple of sentences to share your experience with the support team.
Just 2-3 sentences would be enough ;) It might sound simple to you, but it is extremely important. Potential customers care about product reviews very much.

Thanks in advance!

Regards,
Support
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