Good evening, I have tried to download the latest version from my account, but the download does not start ... Can you send me via email the last channel update?
thanks
Daniele

Hi,

I am seeing that you have purchased CleanMart on: Order Date:Tuesday, 15 October 2013
with:Domain License and Updates: Unlimited Domains (6 months free updates) license option.

So, your free-update subscription has been expired on: Expiry: Tuesday, 15 April 2014 23:59

So, you are not allowed to get the final version from our server anymore. But there is no restriction with the usage though, you can keep using CleanMart in the websites you have developed earlier, you just can't get the new version(s) anymore.

If you want to get the new version, you would need upgrade your license through:
www.flexiblewebdesign.com/license-upgrade

to extend the "Free Update" subscription by 6-months.

Regards,
Support

hi, thanks for the reply!
since your version was released before the end of my subscription, I thought that I could download it anyway.
greetings

Hi,

Yes Leccese, you are right.

CleanMart v1.3 was released on April 10, and your subscription was ended on April 15.. (5 days after the release of new version)

So, you deserve to download this version. I am now manually re-acrivating your download status. It will remain active until 24 May 2014. So, please go head and download the CleanMart v1.3 within 5 days.

Regards.
Support

ok!
Thanks
greetings

Sure, your welcome.

Case solved. Topic is closed.

Regards,
Support