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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: Problema catcha-recatcha (easycalccheckplus)

Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9092

When i register an user i have a fail with catcha-recatcha. I have activated this plugin but not works...

Not appears the captcha-recatcha in the register form

Thanks


Attachment Noaparececatcharecatcha.jpg not found



www.marioelectrodomesticos.com
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9100

Did you at least take a look at the plugin parameters?
Open the EasyCalcCheck plugin:
System - EasyCalcCheck PLUS - ECC plugin

and check every single parameters one by one. Just enabling plugin doesn't mean everything will be ready to go.

Did you fill the "Public Key" and "Private Key" fields for the reCaptcha?

Also; find the "Virtuemart" parameter, to enable the plugin in the Virtuemart. Set the Virtuemart parameter to YES

You should be seeing "Captcha" in the registration form then.

I know it will work and you will see the reCaptcha if you carefully setup the plugin BUT!! even though you didn't see the Captcha, this wouldn't be our template's problem. We are not responsible to solve it.
3rd party extensions might not support another 3rd party extensions. This is normal.

You need to contact the EasyCalcCheck developers and ask for support if you need any further guidance on this.

Regards.
Support
Last Edit: 10 years 1 month ago by Support.
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9127

I think that the problem is in the template because easycalccheck works fine in buy guest in virtuemart and cleanmart...but not in register user...not appears...

Can you see it?...if easycalccheckplus not work not appears in buy how guest...

you can see in www.marioelectrodomesticos.com

Attachment Worksinbuyhowguest.jpg not found




Thanks
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9145

Hi,

first of all, you have 2 captcha protections.

1- the calculation captcha
2- reCaptcha

Disable the calculation captcha, because the reCaptcha alone is enough.

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This URL:
www.marioelectrodomesticos.com/index.php?option=com_virtuemart&view=user&lang=es

has nothing to do with CleanMart and you shouldn't use this URL for user registration.
Instead use this URL:

www.marioelectrodomesticos.com/index.php?option=com_virtuemart&view=user&flexible=register&task=editaddresscart&addrtype=BT

regards,
Support
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9157

Thanks...run ok but now appears a register problem

When i write the data about the user...and push "REGISTER" appears a error:

"Invalid Token, while trying to save user".

This error not appears yesterday

Thanks
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9159

I can't say anything about it.
It is obvious, the problem is caused by the EasyCalcCheck plugin.
If the same "invalid token" problem happens even though you disable EasyCalcCheck, then i will be happy to assist you.

You need to contact the EasyCalcCheck developers and ask for support if you need any further guidance on this.

Regards,
Support
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9160

Check this forum topic:
joomla-extensions.kubik-rubik.de/forum/ecc-easycalccheck-plus/8040-issues-with-ecc

and try the provided suggestion, which is this:
Disable the option "Encode all input fields" and try it again!

Regards,
support
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9171

First i deactivate easycalccheck to know if the problem was easycalc check but now i have an error...
Attachments:
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9186

Hi,

www.marioelectrodomesticos.com/mi-cuenta/carro-de-compra

is supposed to be your "Shopping Cart" page. But it gives 403 problem.
But the original non-SEF URL of shopping cart page is this:

www.marioelectrodomesticos.com/index.php?option=com_virtuemart&view=cart

and this URL opens properly. Are you using a 3rd party SEF URL component?
What is the non-sef version of www.marioelectrodomesticos.com/mi-cuenta/carro-de-compra ?

The same problem also happens by doing this:
Open this product:
www.marioelectrodomesticos.com/imagen-sonido/videocamaras/videocamara-deportiva-gopro-hero3-black-edition-motor-detail

click the "Add to cart" button, the product gets added to cart, then click the yellow "shopping cart" page, and the same URL comes up:
www.marioelectrodomesticos.com/mi-cuenta/carro-de-compra

and gives the 403 error as well.

I recommend you to disable the 3rd party SEF component you are using. Use the Joomla's official SEF URL rewrite functionality.

One more thing... DON'T INSTALL 3RD PARTY PLUGIN OR ACTIVATE ANYTHING WITHOUT BEING AWARE WHAT THEY DO.

For instance, if you browse this URL:
www.marioelectrodomesticos.com/mi-cuenta/mis-datos/editaddresscartBT?tmpl=component&flexible=guest

This URL should have opened the "registration form". but in your website, it says:
Por favor, identifíquese primero

What have you done to block the access to that page? The registration form requires "login-first", which doesn't make any sense.

For this reason, look at this topic: www.flexiblewebdesign.com/forum-virtuemart-2-template-fashionmart-support/1294-registration-popup#6156

i guess, you also need to follow this tutorial as well. You shouldn't create a menu item for VirtueMart » Account Maintenance
instead you should create this item with External URL. Just look at the topic.

Regards,
Support
Last Edit: 10 years 1 month ago by Support.
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9196

Hi...thanks for your help...i need it.

I don´t have any 3rd party SEF URL component i think. I had a menu item called carro-de-compra in sub-menu mi-cuenta and i think that i go to shopping cart redirect there... i don´t see any error in firebug...

I remove VirtueMart » Account Maintenance now...firs i need that works fine register, login and shopping bag...

I disconnect friendly url now

Can you say to me if now you have any problem or error?
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Problema catcha-recatcha (easycalccheckplus) 10 years 1 month ago #9210

Yes, i am seeing.
Not error, but misconfiguration.

If you leave your website with this state, you can't sell anything.

%90 of the buyer will "create an account" during the Checkout (in the shopping cart page). Nobody will click the "Register" button from the top menu bar and create an account in advance. This will never happen. (unless you have a different selling strategy, like "wholesale" or something else)

This is why ordinary people do with the eCommerce website;

- People will find your website (from google.com or somewhere else)
- Browse your products
- Add them to shopping cart
- Proceed to shopping cart page
- They Register to website and they provide their shipping&billing addresses

See? The "Account Registration" is usually happens at the 5th or 6th steps in the flow. if you don't show "shopping cart page" just because visitors are not registered yet, you will lose customers.

Therefore, make sure to have these settings in the Virtuemart Configuration:

Attachment ScreenShot2014-03-22at11.08.12PM.png not found



So you will have this look:

Attachment Pasted_Image_3_22_14__11_15_PM.png not found



Regards,
Support
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