Hi,
we bought full version of your template and downloaded latest upgrade to 3.6.
After upgrading everything went good, but today it was impossible to reach any productdetails or category page.
After clicking any VM page, nothing happened until we got a "Gateway Timeout" error after about 30 seconds. Meanwhile your company website appeared to be down. The problem stopped since your website started working again.

The question is: do our site depends on your servers because of validation limits?
If so we cannot use anymore your extensions.

regards,

Francesco Raio

Apologies for bumping this post up, but its rather important to me, I need to know how we can stop this from happening again in the future!
& if at all possible if we can remove the link to the hidden image all together.

Thanks

AC

Hi,
After we had problem with our hosting company yesterday, we decided to change the system for validation in case any time in the future this might happen again.

For those who are complaining about it; please update your PureMart.
(download the ZIP installation from our server and re-apply the PureMArt)

This problem will never happen again. The structure/procedure for validation has been changed, our VM Template doesn't connect our server for validation anymore (so the down of our server won't affect your website anymore) but use a different system which is more reliable.

Regards.
Forum Support.

thank you,
I also reinstall the plugin?