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Use this Category for your support questions about Virtuemart Zoom Effect(SKU# FLEX-00005)

TOPIC: Problem with big delay

Problem with big delay 10 years 1 week ago #9454

Hi i have a weird problem in my site the last 5 days.

for some reasons i have big delay into my site. I have search a lot and i found from my panel the below.

2014-04-14 13:15:54.177 [NOTICE]
[STDERR] PHP Warning: curl_setopt() expects parameter 2 to be long, string given in /var/www/vhosts/*********/demo/plugins/system/flexibleZoomEffect/flexibleZoomEffect.php on line 22

2014-04-14 13:15:57.852 [NOTICE]
[STDERR] PHP Notice: Undefined variable: response in /var/www/vhosts/***********/demo/plugins/system/flexibleZoomEffect/flexibleZoomEffect.php on line 22

2014-04-14 13:15:57.852 [NOTICE]
[STDERR] PHP Notice: Use of undefined constant CURLOPT_TIMEOUT_MS - assumed 'CURLOPT_TIMEOUT_MS' in /var/www/vhosts/********/demo/plugins/system/flexibleZoomEffect/flexibleZoomEffect.php on line 22

if i disable the plugin then all works fine.
can you healp me to solve this.

thanks
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Problem with big delay 10 years 1 week ago #9465

Hi,

Probably something has changed in your hosting since the last 5 days. You know, all hosting companies are updating their servers or putting some restriction for further safety. (Because of the openSSL bug that has been discovered recently and it effects 2/3 websites in the world). Probably the issue you are having is something to do with that hosting security upgrades. I am not sure what your hosting company has done and you started getting those error messages though.

But, provide me your FTP host/username/password to This email address is being protected from spambots. You need JavaScript enabled to view it. and let me work on your website to eliminate them. Since I am seeing these error messages (the first and the last one) for the first time, i don't have the patch handy, i need to investigate and do some benchmark on your server.

In the worst scenario i will eliminate the functions that your hosting doesn't support and eventually all those error messages will be gone.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.


Regards,
Support
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Problem with big delay 10 years 1 week ago #9470

i have sent message with credentials
The administrator has disabled public write access.

Problem with big delay 10 years 1 week ago #9474

I just sent replied your email.
The speed issue has been resolved.

Case solved, topic is closed.

If you like Zoom Effect and satisfied with the support you have received, please "write a review" on:
www.flexiblewebdesign.com/Virtuemart-Modules/Virtuemart-Zoom-Effect-Plugin

Write couple of sentences to share your experience with the support team.
Just 2-3 sentences would be enough ;) It might sound simple to you, but it is extremely important. Potential customers care about product reviews very much.

Thanks in advance!

Regards,
Support
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