Refund Policy

This refund policy applies to Flexible Web Design - flexiblewebdesign.com.

  • www.flexiblewebdesign.com sells digital goods and provides software customization and development services.
  • Refund is applicable on digital goods only.
  • Services rendered by flexiblewebdesign.com are not refundable as their payments are made after the completion of a task, milestone, or project and with the consent and approval of the customer.
  • All digital goods are refundable if they have been recorded by our system as never downloaded by the customer.
  • Digital goods once recorded as downloaded by our system may not be refundable. The refund policy in this case may vary from product to product.
  • In case of dispute over the functionality of the downloaded digital good, the screen-shots and/or demo provided by flexiblewebdesign.com with the product will be used as a reference. In case the functionality is proven not to be according to the description and screen-shots, the customer can claim a partial refund depending on the missing functionality. Flexiblewebdesign.com has the right to offer either a partial refund or provide an updated version of the product with the missing functionality added.
  • Flexiblewebdesign.com reserves the right to change, update or modify the refund policy from time to time without prior notice.