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Use this Category for your support questions about Responsive Joomla Virtuemart Template - SportMart (SKU# FLEX-00019)

TOPIC: Related products

Related products 9 years 2 months ago #11816

Hello!
When I add some related products to a product, on a product page is usually only one product displayed or none of the products that I assigned. There is only the title YOU MAY ALSO LIKE and nothing else.
Can you have a look on it?
Thanks
Last Edit: 9 years 2 months ago by Konstantinos Ioannou.
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Related products 9 years 2 months ago #11838

If you provide me your website, yes i can take a look at it.

As you can see on the Live Demo of SportMart; demo.flexiblewebdesign.com/sportmart/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=24&Itemid=595

The "related products" are displayed in a carousel (with the title of "YOU MAY ALSO LIKE")

Regards.
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Related products 9 years 2 months ago #11869

Thanks for the answer!
You can take a look here gl-fashionstore.com/gr/ipodimata/ola-ta-ipodimata/2978/shoe-art-style-black-detail

I assigned 4 products, but only one is shown.
Thanks!
Last Edit: 9 years 2 months ago by Konstantinos Ioannou.
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Related products 9 years 2 months ago #11896

Hi,

There must be a VM backend problem, because i am also seeing only 1 product in the source codes on this page:
gl-fashionstore.com/gr/ipodimata/ola-ta-ipodimata/2978/shoe-art-style-black-detail

Can you send me a screenshot from the backend (for this product: SHOE ART STYLE BLACK) that shows 4 products are added as "related products"?

Also; is it same for other products as well? You always see 1 product in the product page (for other products as well) even though you add several?

regards.
Last Edit: 9 years 2 months ago by Support.
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Related products 9 years 2 months ago #11904

Hello!
Yes, I have the same problem for every product.
I attached the printscreen.
Thank you very much!
Attachments:
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Related products 9 years 2 months ago #11955

Hi,

What happens if you temporary disable the SportMart's Product page template? Do you see all those 4 products then?

FYI: to disable the SportMart's product page template temporarily, through FTP, find this folder:
/templates/flexible_sportmart/html/com_virtuemart/productdetails/
and rename this folder to this:
/templates/flexible_sportmart/html/com_virtuemart/productdetails2/

then, re-browse this url: gl-fashionstore.com/gr/ipodimata/ola-ta-ipodimata/2978/shoe-art-style-black-detail
You will notice you are not using SportMArt's tempting on product page anymore, the page you see is the original Virtuemart Product Page layout. (the layout might look ugly, but don't worry, only pay attention to the related products section)

If you see 4 products with the official Virtuemart product details layout, then it means; SportMart is guilty for this problem. Then; create me;
- joomla (super) administrator account,
- FTP account


and send them to This email address is being protected from spambots. You need JavaScript enabled to view it.. Let me try to resolve your problem. If i change anything i will provide you the detailed information about my touches.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.


BUT!! if you keep seeing 1 product even with official VM product page layout as well, then it means; it is a backend related issue, and there is nothing i can do about it (since it is not related to our template)

Regards.
Last Edit: 9 years 2 months ago by Support.
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