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Use this Category for your support questions about Responsive Joomla Virtuemart Template - SportMart (SKU# FLEX-00019)

TOPIC: You don't have the authority to view this resource

You don't have the authority to view this resource 7 years 11 months ago #14182

Hello Flexible community,

I heared about you and saw your topics, conversations and generally all the good work that you provide to your clients.

I didn't buy my template from here but i come to you with a serious virtuemart problem that i'm dealing with at my website and hope after viewed the topics in here that you can help.

Before i begin my template is Joomla Engine 3.4.x + Virtuemart Engine 3.0 (fully responsive theme).

Website Domain : www.lapop.gr ( Site is Offline cause of the following issues)

My problem is :


1st problem
........................................

When a shopper visit lapop.gr and is not a registered user (this means he is a guest user) , when he reach Checkout page "Bill to Information" must be filled by him while they are empty cause he hasn't an account to login so the fields be autofilled. That's completely fine. What is not fine is that guest members can edit their "Bill to / Ship to Informations" while registered members, at checkout page, when they are going to "edit their bill to / ship to info" and press the specific link (photo 1) an error occurs. The user is auto redirected from the Checkout page to the index page of the website (lapop.gr) and after the second banner a frame shows up (photo 2) that says "ERROR - You do not have the authority to view this resource". How can it be possible ? A registered user must have the authority to change his information . Probably it's a database error, i don't know.


*Also another thing is that when the guest member is at checkout page and goes to fill his "Bill to information" (photo 3) a "shipment" that i want to vanish is there.



PS. Sorry about the category i chose. I didn't know what category to choose. And sorry for my english too.
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You don't have the authority to view this resource 7 years 11 months ago #14196

Hi,

I can't see the attachments. Did you forgot? But sounds like, your problems are solvable. I can help you on this. Please email to This email address is being protected from spambots. You need JavaScript enabled to view it. (don't forget the attachments)

Also, provide me your website URL (and an admin account if your website is offline) so i can experience those problems alive. Then i will give you a quote (total-cost). If you accept my quote; i will take care those problems on your website.

FYI: We charge $59/hour for Premium Web Development Service (www.flexiblewebdesign.com/premium-support)

Regards
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