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Use this Category for your support questions about Virtuemart Zoom Effect(SKU# FLEX-00005)

TOPIC: Unable to download the extension from the order

Unable to download the extension from the order 11 years 1 month ago #2209

Hi,

I purchased two extensions from you (Order Numbers XXXX and XXXXX), both with the "Multiple Domain + Free Future Updates" license option, but I cannot re-download both extensions. Using the original download link you send me after placing the order shows a "Error: Invalid Download-ID!" message. Can you please arrange that I can re-download the extensions I purchased on the orders mentioned?

Thanks in advance.

Regards,

Richard.
Last Edit: 11 years 1 month ago by Support.
The topic has been locked.

Unable to download the extension from the order 11 years 1 month ago #2213

Sorry for the trouble. I am now looking at your orders to see what's wrong with them.
You will get your new download links in your emailbox momentarily.

Regards.
Forum Support.
The topic has been locked.

Unable to download the extension from the order 11 years 1 month ago #2224

Hi,

Problem resolved. I received the download links and can now indeed re-download the purchased extensions.

Thanks!

Regards,

Richard.
The topic has been locked.

Unable to download the extension from the order 11 years 1 month ago #2235

Your welcome.

Case solved. Topic is closed for clearance.

Regards,
Forum Support
The topic has been locked.
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