Virtuemart Support :: Topic: Zoom breaks multi variants (1/1)

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TOPIC: Zoom breaks multi variants

Zoom breaks multi variants 8 years 1 month ago #13810

Simon Hodgkiss	Hello, I've looked at previous messages but still can't seem to fix the problem the zoom works but it breaks my variants. Can you help me? Thanks
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Zoom breaks multi variants 8 years 1 month ago #13850

Support	Hi Simon, if you don't give me detail i can't help you. - What variants have been broken? How it is broken? Define "broken"... - *** Provide me a URL on your website where i can see the problem in action (the page where the custom field doesn't work because of zoomEffect) - What custom-field-type has been broken because of ZoomEffect plugin? Regards.
	Last Edit: 8 years 1 month ago by Support. The administrator has disabled public write access.

Zoom breaks multi variants 8 years 1 month ago #13888

Simon Hodgkiss	185.70.11.114/~flooringmwhlsco/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=821&virtuemart_category_id=106 The multi variants can't be selected here. Thanks
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Zoom breaks multi variants 8 years 1 month ago #13908

Support

hi,

This page doesn't use Flexible Zoom Effect plugin. Did you disable the Flexible ZoomEffect? I need to see the failure on your website in action; so that i can identify what goes wrong.

Alternatively, fill out this support-request-form below and email it to This email address is being protected from spambots. You need JavaScript enabled to view it.. I will activate the ZoomEffect Plugin, see the problem with Multi-Variant and fix the issue. Everything will be ready to go for you.

[Order ID]
<< Enter your Order ID >>
 
[forum URL -- don't touch]
http://www.flexiblewebdesign.com/forum-virtuemart-zoom-effect/3270-zoom-breaks-multi-variants
 
[The URL(s) to see the failure on your website -- don't touch]
http://185.70.11.114/~flooringmwhlsco/index.php?option=com_virtuemart&amp;view=productdetails&amp;virtuemart_category_id=106&amp;virtuemart_product_id=821
 
[Joomla Administrator Credentials]
<< Joomla Administrator URL & Username & Password >>
 
[FTP credentials] (Provide FTP credentials in this format below)
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>
Port: << port number -- if it is other than 21 -->>

regards.

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Zoom breaks multi variants 8 years 4 weeks ago #13922

Simon Hodgkiss	Hello, Sorry we had a server move at the weekend which means the IP's switched over. Please can you view this address. 185.70.11.115/~flooringmwhlsco/index.php?option=com_virtuemart&view=productdetails&virtuemart_category_id=106&virtuemart_product_id=821 You will be able to see that it doesn't work.
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Zoom breaks multi variants 8 years 3 weeks ago #13942

Support	Hi, I suppose you figured out the problem by yourself already, because ZoomEffect works just fine your website. Attachment ScreenShot2016-03-23at5.37.38AM.png not found Regards.
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Zoom breaks multi variants 8 years 2 weeks ago #13991

Simon Hodgkiss	The zoom does work correct. But it breaks the Multi Variants down the side? You can change? it. Did you read my problem? Thanks Simon
	Last Edit: 8 years 2 weeks ago by Simon Hodgkiss. The administrator has disabled public write access.

Zoom breaks multi variants 8 years 2 weeks ago #14008

Support

Hi,

Sorry. I didn't notice "multi variants" word you mentioned. It was my fault. I though the problem was "ZoomEffect working / not working".

There are 2 possible solutions for your case. Follow either one of them:

1- Open the "Flexible Zoom Effect" plugin and disable this parameter: "Auto Swap Pictures"
Which will disable the Auto Swap Picture Feature upon selecting the custom-field (if you don't use this feature, you can safely disable it)

2- Navigate to "Virtuemart Backend >> Configuration >> Templates" and disable this option: "Use jQuery chosen for dropdowns in FE"

Either of those methods should resolve the problem you have.

Regards.

The administrator has disabled public write access.

Zoom breaks multi variants 5 years 11 months ago #15581

Simon Hodgkiss	Hello, It seems we are having issues again with the same thing. Can you check this page. www.flooringsales.co.uk/clone/wood-floors2/engineered/staki-oak-flooring/staki-smoked-15-x-180mm-detail I've just updated and still isn't working. Thanks
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Zoom breaks multi variants 5 years 10 months ago #15602

Support

Hi Simon,

I need to investigate your case deeply to figure out what goes wrong. Please fill out this support-request-form below and email it to This email address is being protected from spambots. You need JavaScript enabled to view it. and i will take a look at your website ASAP.

[Order ID]
<< Enter your Order ID >>
 
[forum URL -- don't touch]
https://www.flexiblewebdesign.com/forum-virtuemart-zoom-effect/3270-zoom-breaks-multi-variants
 
[The URL(s) to see the failure on your website]
www.flooringsales.co.uk/clone/wood-floors2/engineered/staki-oak-flooring/staki-smoked-15-x-180mm-detail
 
[Joomla Administrator Credentials]
<< Joomla Administrator URL & Username & Password >>
 
[FTP credentials] (Provide FTP credentials in this format below)
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>