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Use this Category for your support questions about Virtuemart Zoom Effect(SKU# FLEX-00005)

TOPIC: Purchased and installed zoom effect on 11-24-15

Purchased and installed zoom effect on 11-24-15 6 years 1 day ago #13323

Hi,
I have purchased and installed ZE on 11/24/2015 by following all the details written in the tutorial file that came with it but to no success. The plugin has not worked.

Since you had offered to help via the email, I contacted you and as per your request provided the FTP and Joomla admin login credentials on 11/25/2015 which was the same day I had received your email. But, immediately following that email you've stopped communicating with me and I have not heard back from you since then. I've continued checking my website daily hoping that you had worked on it at your leisure and perhaps the plugin may already be working but to my disappointment, it hasn't worked.
I need the plugin to work as I need to deliver the site to my client as soon as possible, can you please reply and let me know what is going on with it?
Thank you for your prompt reply!
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Purchased and installed zoom effect on 11-24-15 5 years 11 months ago #13350

Hi,

We try our best to response as quick as possible. But sometimes, especially during the rush weeks (especially when VM team release a new VM version), the response time might be little longer, but we never ignore nobody!!

I just checked the support email history, as i am seeing; your case has been resolved on December 1st already.

Case solved. Topic is closed.

Regards
Last Edit: 5 years 11 months ago by Support.
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