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Use this Category for your support questions about Virtuemart Zoom Effect(SKU# FLEX-00005)

TOPIC: dont work

dont work 4 years 4 weeks ago #13147

Hello, I purchased Zoom Effect, but I can't get it to work.
i have made everything says the tutorial pdf but nothing.
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dont work 4 years 4 weeks ago #13159

We provide free installation service in case you can't handle it. Please fill out this support-request-form below and email it to This email address is being protected from spambots. You need JavaScript enabled to view it. I will take care the installment ASAP.

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regards.
Last Edit: 4 years 4 weeks ago by Support.
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dont work after update virtuemart 3.0.12 3 years 9 months ago #13702

zoom effect dont work in virtuemart 3.0.12
have you make some upgrade to plug in ( virtuemart zoom effect) ? and if yes where can i download it ?
Last Edit: 3 years 9 months ago by gregory athanaso.
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dont work after update virtuemart 3.0.12 3 years 9 months ago #13704

Hi gregory,

ZoomEffect has been upgraded recently to support VM3.0.12+, please download the latest version (i just sent your download link to your email address).

Use the new version instead -- overwrite the new default_images.php and install the new ZoomEffect Plugin.

Regards
Support
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dont work 2 years 1 month ago #15276

i just download the latest version but it wont work can you help me ? Where am i doing wrong ?
virtuemart 3.2.3 joomla 3.7.3
www.neraidorama.com/index.php/home/404/t-shirt-classic-blue-detail
it work in default template of joomla but in my custom template from templatetoaster 7 it wont work
i have override the 2 php and nothing and in default php file i didnt find any of this lines

<div class=”main-image”>
.. ....
......There will be some PHP or HTML lines here. ......
</div>
and
<div class=”additional-images”> .. ....
......There are some other PHP or HTML lines here ......
</div>

can you help me please ?????
Last Edit: 2 years 1 month ago by gregory athanaso.
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dont work 2 years 1 month ago #15279

Your website had a Uncaught TypeError error caused by this js file: www.neraidorama.com/templates/neraidorama/js/Customjs.js

The reason of the error was this:
var menutop = jQuery('#ttr_menu').offset().top;

(The #ttr_menu isn't exist on the page, thus you can’t read offet.top() property of an undefined element. You have to first check whether or not the element is exist before reading its properties)

FYI: If you have any typeError anywhere on the page, this will block all the jQuery dependency plugins (including our ZoomEffect extension)

Anyway, I fixed that error, and everything starts working just fine with Flexible Zoom Effect.

Regards,
- Support
Last Edit: 2 years 1 month ago by Support.
The topic has been locked.

dont work 2 years 1 month ago #15289

YYYYYYESSSSSS solved many many thanks
The topic has been locked.

dont work 2 years 1 month ago #15290

i am glad that everything works just fine :D

case solved, topic is closed.

regards.
The topic has been locked.
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