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Use this Category for your support questions about Virtuemart Zoom Effect(SKU# FLEX-00005)

TOPIC: Thumbnail images are out of proportion

Thumbnail images are out of proportion 6 years 6 months ago #12926

I have installed the Flexible Zoom effect on Joomla 3.4. 2 with VM 3.0.9. Strange behavior is the zoom view is perfect, but the thumbnails a strangely out of proportion in width and height, they are wider than what they should be. Has anyone had this problem? Could it be a CSS setting either in my Joomla template or VM.
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Thumbnail images are out of proportion 6 years 5 months ago #12939

One can change the proportion of the thumbnail images in the settngs (Width / Height). But it would be better if I could set one value, and have the image dynamically size the unspecified dimension proportionally.
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Thumbnail images are out of proportion 6 years 5 months ago #12974

First of all, really sorry for the delayed response. Support crew is on summer vacation thus it causes some delay on replying inquiries.
I left alone and trying to catch up. But, starting from August 15, vocations will be over and everything will be get back to normal like before. Normally our support-get-back time is within 2 business days.

Are you working in a live server?
Provide me a URL where i can see this failure.

Regards
Last Edit: 6 years 5 months ago by Support.
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