Virtuemart Support :: Topic: Issues with Checkout (1/1)

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TOPIC: Issues with Checkout

Issues with Checkout 7 years 2 months ago #14833

Wayne Hines

Hi Guys,
I have a couple of issue with the checkout page that I am hoping you may be able to answer:
The site is http://axe.cloudstand.com.au/~rjframingcom

Registration Popup
There is no styling on the page, do you need to style this separately or is it something not working correctly within the site?

Shipping
When the postage shipping is chosen, it disappears and does not update the total to the right.

Notes
For some reason the City & Postcode are listed in the bottom as well and if they are not filled in it wont allow you to complete the order.

I have the same issues on 2 other sites that I can fix once I understand the fix

Thanking you anticipation

Regards
Wayne

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Issues with Checkout 7 years 2 months ago #14838

Support

Hi,

Registration Popup
Because registration popup gets loaded within the "component" (without header, footer, sidebar surroundings), not all CSS files gets loaded in that page. But you can manually include any CSS file in that component window. Open this PHP file:
/templates/YOUR_TEMPLATE/component.php

add the CSS files with a link tag directly within the <head>..</head> or use PHP, something like:

$doc = JFactory::getDocument();
$doc->addStyleSheet(JURI::base( true ) . '/templates/YOUR_TEMPLATE/css/template.css');

Notes
Apparently, you have messed with orders of "Shopper Fields". For instance, "I agree to the Terms of Service" field shows in the "registration form" and the "Postcode" and "City" shows off above the "Notes" field. You should swap their orders.

Navigate to Virtuemart Backend >> Shopper Fields and play around with the orders of fields. But be very careful, each time you change the orders of any field, check the front-end and see the result.

Here i am attaching the shopper field order of CleanMart live demo. Click the "re-order" column title to order the fields by "order number" Also pay attention to "ticks" and "crossed" on the right hand side. Don't publish any field in the forms where they are not supposed to be published.

Try to have the same settings as the screenshot:

Attachment screenshot.png not found

Shipping
I can't say anything about it (yet). For now, just fix the 2 problems first, and we can take a look at the "shipping rate" problem later. Maybe the shipping problem occurs because of the "Shopper Fields" problem (since the city and post-code field are not presented in the registration form)

Regards.

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