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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: Shipping addresses & guest checkout are notshowing

Shipping addresses & guest checkout are notshowing 7 years 4 months ago #14679

I have installed the clean mart template. The problem is that on the cart the Shipping addresses & guest checkout are not showing (only the user login is showing). How can I resolve this?
The website is the :
www.votana-olympos.gr/el/account-gr/checkout-gr
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Shipping addresses & guest checkout are notshowing 7 years 4 months ago #14680

Hi,

Can you please get the latest CleanMart version? CleanMart 3.9.7

The new version was released yesterday, and it fixes the problem you are mentioning. Probably you have the previous version.

fore more info and release notes, see this link:
www.flexiblewebdesign.com/forum-virtuemart-2-template-support/1379-cleanmart-updates-check-and-request
Last Edit: 7 years 4 months ago by Support.
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Shipping addresses & guest checkout are notshowing 7 years 4 months ago #14682

I have updated the plugin and some things are fixed but the shipping adresses and the payment methods are still not showing.
How can i make them show up before the user connects?
Last Edit: 7 years 4 months ago by ALKIVIADIS GRIGORIADIS.
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Shipping addresses & guest checkout are notshowing 7 years 4 months ago #14683

Hi,

Navigate to VM Backend >> Configuration >> Checkout
and enable these 2 options:


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Regards
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Shipping addresses & guest checkout are notshowing 7 years 4 months ago #14684

Support Desk wrote:
Hi,

Navigate to VM Backend >> Configuration >> Checkout
and enable these 2 options:


Attachment Pasted_Image_11_3_16__2_48_PM.jpg not found



Regards

These options are already enabled but the methods are not showing. What else can I do?
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Shipping addresses & guest checkout are notshowing 7 years 4 months ago #14698

Hi,

Do you have a "country" restriction for the payment&shipping methods? Or any kind of restriction? (maybe, minimum order total or something?) Make sure, they are all blank; so that those shipping methods will be displayed. Then, be careful while putting those restrictions.

FYI: If you put a "country" restriction, then the method won't be visible until the customer provides the shipping address (either via "register via checkout" or "Guest checkout")


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Regards,
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