Hello,
I use cleanmart VM theme and Flexible Fancy Product Slider the template is ok and include in my general joomla! site ( see pic 1) but when the page of the customer adress form, the page is displayed without any template.
I havent found where fix the problem in VM and cleanmart parameters.

Second problem : i've to way of payment (Standard and etransaction) with are both published (currency in €, 4 countries, all users allowed), but i get the message in frontend : Sorry, no payment method matches the characteristics of your order. Please contact us. What's the matter ?

Thanks fot your help
Alain

hi Alain,

This is a problem that occurs if you older CleanMart versions along with VM3.0.18. Either you should stick with VM3.0.16 or get the latest CleanMart version.

CleanMart just got a new version (about 10 minutes ago) which fixes the problem you mention (and many others)

CleanMart is now fully compatible with VM3.0.18 + Joomla3.6.4... Please click the link below to see the release notes:
www.flexiblewebdesign.com/forum-virtuemart-2-template-support/1379-cleanmart-updates-check-and-request#6561

Regards.

Hello,
I understand to fix this bug, I have no choice but to pay $ 69, and at least, $ 69 every 6 months (very short time !) as other problems, like this one, will arise at each update of Joomla! or VM. Correct ?
I understand having to pay for a real update version V3, V4, etc.) to suit Joomla! V4, V5 or VM 4..., but here it is not the case : It would be more a patch that an update !
Ultimately this template is very expensive and... unstable !

Meanwhile the current resolution is not working as it should. what do you suggest precisely ?

regards
Alain

In some updates; Virtuemart Developer Team change the core of Virtuemart that effects the front-end side or add some further tweaks (mostly JavaScript tweaks) to make Virtuemart a better eCommerce software. This is what updates are for. Once they change a thing that effects the Virtuemart functionalities in the front-end; then the templates that are developed for it; needs an update as well to support that tweak. This is absolutely normal.

You can't say CleanMart is "unstable" for this situation. That would be totally non-sense. If Virtuemart Team decide not to touch things in the functionalities in the front-end, then CleanMart will live forever and ever., without requiring any single ongoing update.

You don't have to get the updates the moment they are out (unless the update patches a critical security bug) In this website, flexiblewebdesign.com, we are using the modified version of Virtuemart 1.0 (not even VM2 nor VM3) and everything has been going just fine since 5 years. Updates are not the "best" some time.


About the problems you have, you should also check whether your website has a jQuery conflict problem or not.

- See the browser console and check if there is any RED Error Message
(not working modal popup seems like a jQuery conflict)

jQuery Conflicts or TypeErros prevents all JavaScript based functionalities to not work.

Can you try "jQuery Easy" joomla plugin? It is a free plugin (extensions.joomla.org/extension/jquery-easy) It is usually the best for resolving jQuery Conflict with couple of clicks (after installing; select jquery v1.11.3 and enable jQuery Migrate from the plugin parameters)

If still no luck, provide me your website address and let me see it.

- About the payment method not appearing problem. You should also check if you have any "country" restriction for the payment method you published. If you have a selected country for the payment method, then this payment method won't be displayed until the user logged into website and has the country address that matches with the payment method's country.

If stil no luck, then disable the CleanMart temporarily from your website and see how ordinary Virtuemart behaves.

To temporarily disable CleanMArt from your store, follow these 2 steps;
1 - Rename this folder:
/templates/YOUR_TEMPLATE/html/com_virtuemart/
to
/templates/YOUR_TEMPLATE/html/com_virtuemart2/

2 - Unpublish this joomla plugin: "Flexible VM3 Template"

Regards.