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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: shopping cart theme not applied

shopping cart theme not applied 7 years 5 months ago #14585

Hi,

I have recently updated the cleanMart template and my checkout page looks funny.
Please see here.

www.matakanasuperfoods.com/component/virtuemart/cart?Itemid=0

Please let me know what the problem is.
Thank you.
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shopping cart theme not applied 7 years 5 months ago #14631

Hi,

Don't update to VM3.0.18 yet, remain at VM3.0.16

CleanMart is not fully compatible with VM3.0.18 yet (the new version of CleanMart is coming though and will patch all these bugs)

Regards
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shopping cart theme not applied 7 years 5 months ago #14633

Do you know when you will launch the upgraded template that is compatible with VM 3.0.18?
I don't want to downgrade to 3.0.16 because there were so much problems with that version.

Also you can't advertise it as Clean Mart is compatible with VM 3.0 as it is not compatible with 3.0.18!

I recently bought a subscription to upgrade and it appears to be a waste of money now.

I want to get a refund.

My order number is 71861.
Thanks.
Last Edit: 7 years 5 months ago by Kevin Glucina.
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shopping cart theme not applied 7 years 5 months ago #14637

Hi,

Where did you see that we advertised our product as compatible with VM3.0.18?
If you look at the product details page: www.flexiblewebdesign.com/Virtuemart-Templates/CleanMart

It says: Compatible with Virtuemart 3.0.16 everywhere. You can't see 3.0.18 nowhere. VM3.0 doesn't mean VM3.0.18, in fact it means VM3.0.0 (the initial release of 3rd generation of VM)

We are working on it and the new version of CleanMart will be out soon to support the VM3.0.18 ( less than a week). It would have been out by now, but fixing the incompatibilities are taking more time than I expected. Several other unexpected issues has come up, especially on the checkout page.

We just don't want to release a buggy template and then deal with the ongoing tickets. We want it to support VM3.0.18 perfectly.

Please bookmark this URL: www.flexiblewebdesign.com/forum-virtuemart-2-template-support/1379-cleanmart-updates-check-and-request and check frequently. That topic will be updated when the new version comes out.

Regards.
Last Edit: 7 years 5 months ago by Support.
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