I purchased CleanMart this past May with 6 month downloads put it currently says link expired. Can someone assist?

Thank you!
John

Hi John,

Sorry for the inconvenience. Actually your download link remains active until Expiry: Friday, 04 November 2016 but as i am seeing, your "remaining download" has been exceeded (which was set to 999 in the first place).. I am sure you didn't download the template 999 times; but the download managers (even the built-in download manager of browsers) request too many parallel downloads to increase the downloading speed and they are counted as individual download in our system. We are aware of this problem.. So, it is totally our system's fault, we are planing to change the download mechanism completely soon.

Anyway, i just reset your download limit and sent you your new download link to your email address. Just click the link and you will get the latest version of CleanMart.

FYI: If your link become unavailable again until 04 November 2016, just let me know and i will re-reset your link..

Again, sorry for the trouble.
Regards.

Thank you for troubleshooting my issue, I did receive your email with the link and was able to download the latest version with no issues.

Appreciate you taking the time to help!

Have a great day!

Regards,
John

You too, thanks for updating your topic.

Glad to help ;)

Regards.