Hi,
First of all, really sorry for the delayed response. Support crew is on summer vacation thus it causes some delay on replying inquiries.
I left alone and trying to catch up. But, starting from August 15, vocations will be over and this problem will be resolved. Everything will be get back to normal like before. Normally our support-get-back time is within 2 business days.
Please fill out this support-request-form below and email it to
This email address is being protected from spambots. You need JavaScript enabled to view it.. I will install the ZoomEffect to your website ASAP and make everything ready to go.
Order ID:
<< Enter your Order ID >>
Problem:
Zoom Effect doesn't work, install it for me to my website
The URL(s) to see the failure on your website:
galerie-cybele.com/index.php/collections/egypte/9/osiris-detail
Joomla Administrator Credentials:
<< Joomla Administrator URL & Username & Password >>
FTP credentials (Provide FTP credentials in this format)
FTP server: ftp.yourdomain.com
FTP username: <<username>>
FTP password: <<password>>
Port: << port number -- if it is other than 21 -->>
regards.