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Use this Category for your support questions about Virtuemart Template - MaterialMart (SKU# FLEX-00020)

TOPIC: Product number Increment not working + checkout

Product number Increment not working + checkout 3 months 3 days ago #15853

Hi,

Having issues with MaterialMart for last few months, renewed subscription and upgraded to latest version 1.1.1 but problem persists. Increment on product and category pages does not work.

Running two stores, both on:
J3.9.11 (issue exists since at least 3.9.6)
VM 3.5.0 (was also on 3.4.2)
Yootheme templates (different frameworks on each, both up to date)
Today I tested on a blank install with all as above and increment works, installed MaterialMart, and it no longer works, so MM is the culprit.

Another issue is on payment pages but haven't yet managed to pinpoint what's causing it, using payment gateways results in 0 error. Even though the payments are processed, users get a blank page. Would appreciate a solution to the issues.

thanks,
Robert
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Product number Increment not working + checkout 1 month 3 weeks ago #15861

Hi, I also have the same problem, the quantity counter is not increased or decreased. I have joomla 3.9.11 and virtuemart 3.6.0 10113. This problem is also present in the standard "protostar" template but only when MaterialMart is activated (1.1.1).
What do I have to do?

Giovanni
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Product number Increment not working + checkout 1 month 1 week ago #15868

Hi,

I was not able to simulate the quantity problem. Everything works just fine on my screen. Do you see a error message in the dev tool's console when you try to increase or decrease the quantity?

FYI: To see the console logs, open the "Developer Tool" of Chrome, and switch to "Console" tab. For more info about Chrome's Dev Tool, see this link: developers.google.com/web/tools/chrome-devtools/console
Last Edit: 1 month 1 week ago by Support.
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