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TOPIC: cart / checkout white page

cart / checkout white page 6 years 6 months ago #15240

Hi, i have problem after moving to hosting (on localhost was ok)
when click cart or "kontakt" is white page:
woodfan.pl

console info: Failed to load resource: net::ERR_TOO_MANY_REDIRECTS
(I clean cookies but don't help)
do you can help me?

Best Regards
Sebastian
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cart / checkout white page 6 years 6 months ago #15249

Hi,

ERR_TOO_MANY_REDIRECTS error messages %99 of the times are caused .htaccess file. Can you please check your .htaccess file and make sure you don't have any EXTRA/CUSTOM rules in it?

Also, if you don't have SSL certificate installed. Make sure to disable Force SSL option in the Joomla Backend > Global Configuration

Probably, your joomla is trying to redirect the page CART page to HTTPS:// protocol but since it doesn't exist, it bounce back to HTTP://, then trying to redirect to https again and it bounces back again.. and on and on.. so it keeps looping, caused ERR_TOO_MANY_REDIRECTS error message.

Regards.
Last Edit: 6 years 6 months ago by Support.
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cart / checkout white page 6 years 6 months ago #15254

hi,
disable .htaccess => htaccess.txt
turn off Force SSL in global configuration
don't help
do you have idea?
it is not only cart, but contact menu too.
woodfan.pl/index.php/kontakt
The topic has been locked.

cart / checkout white page 6 years 6 months ago #15255

I fix
turn on: .htaccess
turn on (global configuration): rewrite URL

and work

topic closed

thank you!
The topic has been locked.

cart / checkout white page 6 years 6 months ago #15262

I am glad that you have figured that out.

Case solved, topic is closed.

Regards
The topic has been locked.
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