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Use this Category for your support questions about Virtuemart Dropdown Shopping Cart(SKU# FLEX-00001)

TOPIC: Remove from cart not working

Remove from cart not working 10 years 4 months ago #7184

Hi,

We bought the extension and are experimenting for the first time with it.

When items in basket the following is not working:
- X button to remove, it removes the images, but product link remains
- Remove all from basket link doesn't work at all

You can see it at:
www.kingscreations.nl/alpaca/jupgrade

Hope you can help

Kind regards
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Remove from cart not working 10 years 4 months ago #7200

hi,

I just browsed your website. I am seeing a drop down module at the top-right corner of your website. But this is not our Module.
Make sure you published "our module" in your website.

Regards.
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Remove from cart not working 10 years 4 months ago #7235

Sorry, it's published now.

We have following issues:

- cannot remove products from cart

- products in cart are only visible after page reload.

- add to cart won't function after first product is in cart
Last Edit: 10 years 4 months ago by Sergio Wong Chung.
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Remove from cart not working 10 years 4 months ago #7271

Hi Sergio,

There are some strange thing going on with the JSON and AJAX calls on your website. Those events need to be investigated, it might cost me hours and hours to resolve the problem. So instead, I should better refund you.

I don't know who is guilty about this issue though and i don't know if the problems will be ended once you disable our module, but you should better unpublished/uninstall our drop down shopping cart from your store (don't forget the vm2_cart plugin). Try to find an alternative shopping cart module that works fine with your current virtuemart structure.

You should be receiving an email from paypal momentarily that include detailed information about the refund transaction.

UPDATE: i looked at our backend and saw that you purchased the extension on 07 June 2013, which is more than 90 days ago. PayPal doesn't let us refund any payment if it has been placed more than 90 days ago. So i can't refund you, but i can replace your product with one of our $18 modules, free of charge:

Fancy Product Slider:
www.flexiblewebdesign.com/Virtuemart-Modules/Virtuemart-Flexible-Fancy-Product-Slider

or Product Scroller:
www.flexiblewebdesign.com/Virtuemart-Modules/Virtuemart-Flexible-Product-Slider

Please let me know which one you would like to me replace your drop down shopping cart module with.

Regards,
Support & Development
Last Edit: 10 years 4 months ago by Support.
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