Hi,

I have installed the cart and managed to get it to be displayed, the cart doesn't get updated correctly, on different pages different number of items are shown.

site is http://postcodefashion.com

Any ideas?

your loading Jquery at least 4 times!

read here please

www.flexiblewebdesign.com/forum-virtuemart-2-template-puremart-support/523-the-easiest-way-to-solve-jquery-conflict-issues

After installing the plugin the popup shows that the product is added but the counter is still set to zero on that page if I navigate to shopping cart the item is there and the counter shows correct number of items but I when i go back to items page the counter is reset to 0 again

Any more ideas on how to troubleshoot/fix this problem?

first you need to remove the overflow:hidden so the cart can show

postcodefashion.com/templates/siteground-j16-2/css/template.css line 67

.rightcol {
float: right;
margin: 0 0 0 20px;
overflow: hidden;
width: 220px;
}

then set the width to what u want

postcodefashion.com/modules/mod_flexible_cart/media/theme2.css

#product_list {
background-color: #FFFFFF;
border: 8px solid #EEEEEE;
box-shadow: 0 0 2px 0 rgba(0, 0, 0, 0.5);
color: #000000;
min-height: 20px;
padding: 10px;
position: absolute;
width: 200px !important;
z-index: 999;
}

just tried adding 2 products - shows fine - see screenshot

I have changed both css files to no avail. what happens is that the products are added and until "continue shopping" is pressed the cart shows the correct number of items but then reverts back to what it was.

Yes, I see the JS and layout issues are solved - but the problem you describe is there .. :(

Have notified the development people to have a look at your site

please be patient

Cheers

Hi,

Try this.
Unpublished our dropdown shopping cart module from your joomla, and publish the Official "Shopping Cart" Module (that comes with the Virtuemart by default).

See how your website reacts while you are using the official shopping cart module. I am sure the problem will persist, if everything works just fine with original shopping cart module, i will be glad to refund your money fully. But i don't think so, it must be a server related issue.

It is a known AJAX updating problem in some servers (i am still not sure if your problem is related to it though, but once you publish the official shopping cart and see that you are still having the same problem, you will confirm me.)

You may take a look at this forum thread:
forum.virtuemart.net/index.php?topic=114131.0

Regards.
Support & Development.

Hi,

The problem is caused by the Flexible - Virtuemart Zoom Effect on Product Page module. cart works when zoom modules is disabled.

Ok - have passed this info to the dev team - they will will check this and respond

Thanks

Hi,

This is weird.
First be sure to disable "Load jQuery" and "jQuery FIX" parameters through the Zoom effect module. They are there only for specific websites.

Try to disable these 2 parameters, if the problem persists please provide me your Joomla Admin account (to This email address is being protected from spambots. You need JavaScript enabled to view it.) and let me run some tests.
(while emailing to This email address is being protected from spambots. You need JavaScript enabled to view it., don't forget to include this forum post's URL at the top of your message to avoid any possible confusion in our end)


Regards

I have created the admin account and emailed the details. Now I added a custom field to a product and the cart is not updated at all.

Hi,

First of all, be aware that whatever happens in your website has absolutely nothing to do with Zoom Effect.

I have done some tests on your website to figure out if our Dropdown shopping cart was creating the problem or the product updating in the AJAX loading is the problem itself.

Step1: Our Dropdown shopping cart is ENABLED:

I have added the same product twice (Size:6 and Size:10)



Then added Size:6 again, nothing has changed for the quantity. It pretends like the product was added to cart for the first time. The quantity remains 1 for the Size:6 in the cart




Step1: Our Dropdown shopping cart is DISABLED and official VM Shopping cart module is published:
I have added the same product twice (Size:6 and Size:10)

Then added Size:10 again, the result was the same, the quantity wasn't updated. But this time things get even worse. The Size:6 became Size:10, and i saw 2 products in the cart and both of them were the exactly the SAME, both were size:10. Which is even worse result than what our dropdown shopping cart gives.




Then i thought, maybe the problem was the "custom field" you picked. Because it was a "custom field plugin" not an ordinary "custom field". So i did the testing by using another product (Cape sleeve blouse) that doesn't have "custom field plugin". (by the way, in this test, i have enabled the Zoom Effect to be sure that failure has nothing to zooming effect)

I product i used for validation is this: postcodefashion.com/shop/dresses/cape-sleeve-blouse-detail

Everything works perfectly, quantities are updated correctly. So it is definitely the "Custom Field Plugin" you used.





Where did you find this "VMCustom - dropbox" plugin? Have you ever thought, the "problem" was causing because of that plugin?

All in all, i have done every possible combinations (THAT YOU WERE SUPPOSED TO DO) and found out that the source of the problem was "VMCustomg - dropbox" plugin. Remove that plugin and use Official Custom Field that comes with the Virtuemart Component (use "Cart Variant" type custom field). Don't use any 3rd party plugins if they are still BETA. You may check this forum post: forum.virtuemart.net/index.php?topic=99678.480 and read the complains about it.

This topic can be closed, case solved.

Regards.
Support & Development

I don't think the "VMCustom - dropbox" plugin was the problem as I installed that yesterday as I was playing around with the VM custom fields.

Its OK as the things are working now but still I am bit conscious about the fact that I don't know what was the problem.

Thanks for solving it.


P.S. Would use a bit more soft language. For all you know, I am a total noob who bought your product, couldn't make it work and used the support.

Hi,

I just ran into your topic, the problem was causing by "VMCustomg - dropbox" as i have mentioned in my previous post.
At least the problem that i have seen in your website. Maybe previously you had a different problem. I don't know.

But all i have done on your website was disabling the "VMCustomg - dropbox", and boom! everything gets back to normal. I didn't touch any PHP file or touched anything else.

Anyway, since everything turned out to be fine. This case can be closed and marked as "solved" now.

Regards.
Support & Development.