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Use this Category for your support questions about Virtuemart Dropdown Shopping Cart(SKU# FLEX-00001)

TOPIC: cart loses products

cart loses products 10 years 10 months ago #5073

Hi (again)

While testing I notest that at some point the cart looses it products
Try this with firefox or chrome (not tested with other browsers)

Go to
demo.multitec.gr/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=303&virtuemart_category_id=1

Add product to cart using the red button (minicart and cart show 1 product)

Then go to
demo.multitec.gr/index.php?option=com_content&view=article&id=3&Itemid=166

minicart and cart show 1 product)

Go to
demo.multitec.gr/index.php?option=com_content&view=featured&Itemid=92
minicart and cart show 0 product)

Go to cart
demo.multitec.gr/index.php?option=com_virtuemart&view=cart&Itemid=21

product shows 1

This happens most of the times. Or this happens when you add a second product.
Some other times it "remembers" old product even though I have removed them from the cart (either from dropdown or the cart itself) What is going wrong ?


Kind Regards


Update: Seems this is happening while user is not logged in.
Last Edit: 10 years 10 months ago by NICK NIKTARIS.
The topic has been locked.

cart loses products 10 years 10 months ago #5085

Hi,

it must be related to cache (either the cache of Joomla or your hosting server's cache) or your browser's cache (temporary internet files) cant be sure.

Try this;

Disable our module from your website and publish the original "VM Shopping Cart Module", (the one that comes with the Virtuemart-AIO).

If you see the same behavior with the official shopping cart module, then it means something is wrong with your website or the cache settings. If the other way around, it means the problem is caused by our shopping cart module.

Try it and run the same test again with the same conditions (without logging in) for validation, then let me know.

Regards.
Last Edit: 10 years 10 months ago by Support.
The topic has been locked.

cart loses products 10 years 10 months ago #5094

Seems the problem remains the same even with the vm cart
What I notest is that this mainly happens if you move from a vm page to a non-vm page.
Can this be the case?

Kind Regards
The topic has been locked.

cart loses products 10 years 10 months ago #5124

Hi,

as the boss says - it must be a caching issue somewhere...
but if it is with the native VM cart as well then I'm afraid it doesn't really come within our remit..

Cheers
The topic has been locked.

cart loses products 10 years 10 months ago #5135

You are most helpfull but unfortunalty I still have problems regarding this
I have opened a thread in vm forum
forum.virtuemart.net/index.php?topic=116345.0
and everybody keeps saying about cache but even without cache the problem remains.
Bummer.
I know that's it's not your problem at this point but if you come up with any idea pls don't be shy :-)

Kind regards
The topic has been locked.

cart loses products 10 years 10 months ago #5162

Seems that the problem is solved.
Problem was caused (?) by the jtouch plugin.
So far everything seems to work ok
The topic has been locked.

cart loses products 10 years 10 months ago #5180

excellent -
topic marked as solved

Cheers
The topic has been locked.
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