you got it !

Hi,
Please activate the link to download from my account, or send me the link in an email.
I have paid for an upgrade.
Regards,
Debra

We need a valid update link.
I don't understand why paying for a full year doesn't keep the link active.

Thank you.

Could I be sent the update please
ta karl

I have paid for the updated CleanMart 3.2
Please update my account to allow me to download it of send me a direct link.
Many Thanks
Chris

@Debra & @Karl: check your email, i just sent the links. Your links will remain active until your subscriptions are ended.

@Larry: I just sent you an email to explain what is going on. You are not eligible to receive free update anymore.

@Chris: I just did the upgrade in your order. You should have received the download link to your email address. Your link will remain active for 6-months starting from today.

Regards.

We purchased the update but there is still no download link.
Please send one.

Thank you.

Larry, i am seeing your download has been sent to your email already.
You can click that link to download the most recent version

Regards.

Hello,
Can i have the latest download please?

Hi
Could I have the update too, link is not visible on the My Account panel ?

Hello,
Can i have the latest download please?

Hanz, please check your email. I have sent you a detailed info about having the latest version.

Thierry and Макс , your links have been sent to your email addresses, you guys can download the most recent versions until the subscriptions are expired (6-months starting from the purchase day)

Regards.

Hi,
Having a little issue with my template -
gasons.virtualbean.com.au/index.php/jindara-wood-heater-outback/homestead-freestanding-20-detail
(Text Repeating at the top)

Thought I would request a link to the newer version of Clean Mart as I have just updated to VirtueMart 3.0.6.4 and this occurred.

Could you please send me a link to the new version to try first.

Thanks
Wayne

I can`t download the update, please sent me valid ID or link, I need it asap!

I would like to be sent the link, I bought the Virtuemart 2 Template - CleanMart (Supports VM2.0.24) with the extension for unlimited websites. Thanks

Hi,

Wayne, Sonya and Maria download links have been sent to your email addresses.

regards.

Hi, the link didn't work, it shows this image. Can you send me another or the zip, I really need this working as soon as possible.

hi Maria,

I checked your order History. I am seeing you purchased the CleanMart (+with 6-months free update option) on Saturday, 30 November 2013 and your free-update subscription has expired on Friday, 30 May 2014

To get the most recent version of CleanMart which supports VM3.x, you need to upgrade your license via: www.flexiblewebdesign.com/license-upgrade

regards.

Hi,

Can no longer access the download link in my account

"For re-downloading:, You should have purchased the extension/template with "Multiple Domain + Free Future Updates" license option."

I have purchased this option just over 1 month ago....

Hello,
can i have the link to the latest version please,
ty.

Maurizio & Arthur, the download links have been reset and sent to your email addresses.

regards.

Please could you activate my download link ... I bought unlimited domain for 6 month ... but still after 7 day I have no way to download .... Why is that ? Virtuemart is upgrading so I would like to download your latest fixes ... so please activate ...
Cheers
Robin

Hi Robin, your link should remain active until 21 October 2015

Please could you activate my download link ?
Marek.

hi Marek,

I just sent the download link to your email address. Your download link will remain active until June 5th, please download before it gets expired.

Regards.

Hello,

can't download the latest version in "My account". Please provide the required link in the order view.

Kind regards

Hi Teresa,

Just sent the download link to your email address. Your link will be valid until Friday, 30 October 2015. You can use the same link to download the most recent version until it gets expired.

Regards

Hello!

I missed my free updates for one day (it has expired on 7.6.2015). Is it still possible to get the latest update for CleanMart?

Best regards,

Miha

hi Miha,

You can upgrade your order via: www.flexiblewebdesign.com/license-upgrade and be eligible;

- 6-months more free-update
- 6-months more free-support (against joomla template compatibility problems. ie: jQuery, CSS etc..)
- use the CleanMart on multiple-domains (If you don't have already)

FYI: Today a new version of CleanMart was released to fix some reported bugs (those happen only in rare cases though).

Regards.

Hello!

My 6 monts free updates have expired two day ago.

In previous cases (in this topic) You have extended the contract for few days?

Is it possible to do this?

Best regards,

Miha

Hello,
can i have the link to the latest version please,
ty.

Support Desk wrote:

I paid the license renewal, but download a new version of everything as I can not. Please, send me the link.

Hi Макс Бондаревский

I am seeing your order has been upgraded already and you should have received the download link to your email
If you haven't received the link already, you can download via "My Account" on flexiblewebdesign.com (use the orderID of the "upgrade license" to download the CleanMart). Your link will be valid until 13 December 2015

Regards.

Hi Miha,

Sorry, i didn't notice your link was expired very recently. Yes, we do this extension exception if customers miss the updates for less than 1 week.

I just re-activated your link and sent to your email address. Your link will remain active for 5 days. Please download the latest version of ClanMart until your temporary link is expired.

regards..

I would like to download last update ... can you send me link, please.

Hi Marek,

Looks like, your free-update subscription has expired on Thursday, 28 May 2015

However, you can extend your free-update subscription via:
www.flexiblewebdesign.com/license-upgrade

regards.

ok. I extend my subscription. Can you send me link to download, please?
I have paid it twice. I hope my subscription will be for one year.

4 days after payment and I am still not have link to download !!!

hi Marek Kucmin,

Normally the "upgrade" is automatic, but sometimes this happens and manual upgrading is required on our side (We are working on it to fix)

Sorry for the delayed response. I can't sorry you enough. Support crew is on summer vacation thus it causes some delay on answering questions via forum. You should have emailed directly to This email address is being protected from spambots. You need JavaScript enabled to view it. as this email is being monitored continuously. It was declared on www.flexiblewebdesign.com/license-upgrade

But that's fine. I just upgraded your order and sent you the download link of CleanMart, you can download the most recent version until Monday, 28 December 2015 00:00

regards.

Hello,
can i have the link to the latest version please?

Oriol