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Use this Category for your support questions about Virtuemart Template - CleanMart (SKU# FLEX-00015)

TOPIC: CleanMart Updates (Check and Request)

CleanMart Updates (Check and Request) 7 years 6 months ago #14544

Hi Kevin,

As i am seeing, you purchased CleanMart on 27 August 2015 with “unlimited domain” and "6-months free update” subscription. You can keep using the CleanMart on multiple domains, there is no time limitation about that, but the free update subscription has an expiration date. Yours was expired on 27 February 2016. You can't get the latest version from us any longer.

To reenable the free update subscription for another 6-months (starting from today), you have to upgrade your order via: www.flexiblewebdesign.com/license-upgrade

regards
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CleanMart Updates (Check and Request) 7 years 6 months ago #14562

Hi,

I am only using 1 domain at the moment. Can I purchase 6 months free update for single domain instead of multiple domain at this point?

Thank you.
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CleanMart Updates (Check and Request) 7 years 6 months ago #14566

Hi Kevin,

Yes, sure you can. After purchasing the "upgrade license" option; please let us know via This email address is being protected from spambots. You need JavaScript enabled to view it. about this situation to avoid any possible confusion in our end.

Regards.
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CleanMart Updates (Check and Request) 7 years 5 months ago #14607

Hello,
can i have the link to the latest version please,
ty.
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CleanMart Updates (Check and Request) 7 years 5 months ago #14613

hi Maurizio,

as i am seeing you have already been sent the download link to your email address. You can click the same link to get the latest version whenever you want (until your free update subscription is expired)

Regards.
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CleanMart Updates (Check and Request) 7 years 4 months ago #14667

Hello

I've been checking back every week for since the VM update to see whether you have updated the Cleanmart template to be compatible with Virtuemart 3.0.18 as yet; do you have any idea when this will be ready? Christmas is around the corner, and I would like to update my site before the year-end holidays (and my renewed subscription expires!)

Thanks very much.
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CleanMart Updates (Check and Request) 7 years 4 months ago #14674

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CleanMart Updates (Check and Request) 7 years 4 months ago #14688

Hi.

Can i have the link to the latest version please.

Thanks ;-)
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CleanMart Updates (Check and Request) 7 years 4 months ago #14692

Hi.

Can i have the link to the latest version please.

Thanks
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CleanMart Updates (Check and Request) 7 years 4 months ago #14693

Hi Valentin, i just sent the download link to your assicated email adress, you can use the same link to download the CleanMart each time you click it, until your free update subscription gets expired (april 2017)

Regards
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CleanMart Updates (Check and Request) 7 years 4 months ago #14726

Hello,

Can't download the latest version in "My account".
Please provide the required link ...

Regards
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CleanMart Updates (Check and Request) 7 years 4 months ago #14728

Hello,

I can not download the template-
I have already paid.
Check this out.

Regards
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CleanMart Updates (Check and Request) 7 years 4 months ago #14729

Hi Jorge and IOANNIS

Via "My Account", download the CleanMart under the "Upgrade" order number (not via the original order number)

but i have already sent the download link to your email addresses. The easiest way is to click that link (the same thing applies for you, IOANNIS)

regards
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CleanMart Updates (Check and Request) 7 years 3 months ago #14753

Hi
please can you send me the download link.
Thanks
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CleanMart Updates (Check and Request) 7 years 3 months ago #14769

Hi

Can i have also the latest version?

Cheers
Last Edit: 7 years 3 months ago by Muhammet Caglak.
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CleanMart Updates (Check and Request) 7 years 3 months ago #14770

Yusuf and Muhammet, your download links have been sent to your email addresses.

Regards.
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CleanMart Updates (Check and Request) 7 years 3 months ago #14776

Thank you. But the download ID was not valid. Can you send it again?
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CleanMart Updates (Check and Request) 7 years 3 months ago #14779

Hi,
I have upgraded my order, please send the download link to the new version.
Regards
Debra
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CleanMart Updates (Check and Request) 7 years 3 months ago #14780

Thank you the Download link is now working :)
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CleanMart Updates (Check and Request) 7 years 3 months ago #14783

sure, your welcome ;)
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CleanMart Updates (Check and Request) 7 years 2 months ago #14823

Is the current version of Clean Mart 100% compatible with Joomla 3.6.5?

I have been waiting for an announcement here before upgrading.

Thanks
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CleanMart Updates (Check and Request) 7 years 2 months ago #14827

Hi Terry, yes it does. Latest CleanMart is well compatible with J3.6.5 + VM3.0.18

-- FYI: actually, virtuemart version matters for our templates the most. As long as you stick with VM3.0.18. Your joomla version is regardless. Theoratically if the core virtuemart v3.0.18 (without our template) works fine on the Joomla version; latest CleanMart will work just fine on that joomla version too. Because CleanMart is a template for "virtuemart" not for "joomla"

Regards
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CleanMart Updates (Check and Request) 6 years 10 months ago #15006

Can I get the download link to the latest CleanMart is v3.9.7 please...?
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CleanMart Updates (Check and Request) 6 years 10 months ago #15008

Hi Michael, i checked your order history..

As i am seeing you purchased the CleanMart on Monday, 12 January 2015 thus your 6-months free update subscription was expired on Sunday, 12 July 2015.

To get the most recent version of CleanMart which supports VM3.2.x + J3.6.x, you need to upgrade your license via: www.flexiblewebdesign.com/license-upgrade and become eligible to;

1- Get additional 6-months free update subscription (starting from to day)
2- Get additional 6-months free support against specific compatible/conflict problems.

Regards.
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CleanMart Updates (Check and Request) 6 years 7 months ago #15196

I cannot download the latest version "Download expired"
Can you please fix this for me please.
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CleanMart Updates (Check and Request) 6 years 6 months ago #15202

Hi Paul,

I just checked your order history. As i am seeing you purchased CleanMart with 6-months free updates on Sunday, 26 June 2016, thus your free-update subscription was expired on Monday, 26 December 2016

You have to get the “Upgrade Your Order” package via www.flexiblewebdesign.com/license-upgrade to upgrade your “free update subscription” and become re-eligible to get free-updates (for another 6-months, starting from today)

regards.
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CleanMart Updates (Check and Request) 6 years 6 months ago #15270

Hi,

Can you send me the link to the latest update, please?

Ta,
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CleanMart Updates (Check and Request) 6 years 6 months ago #15280

Hi Robert, as i am seeing your link has already been sent. You can use the same link to get the latest version until it gets expired on 25 March 2018

regarsd
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CleanMart Updates (Check and Request) 6 years 4 months ago #15369

Hi,
I would like to download latest update but no luck to download.

Please, could you send me new download link.

BR, Robin
Last Edit: 6 years 4 months ago by Support.
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CleanMart Updates (Check and Request) 6 years 4 months ago #15375

Hi Robin,

You got it ;) check your inbox

FYI: Your 6-months free update subscription will be expired on Nov 27th, 2017

Regards
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CleanMart Updates (Check and Request) 6 years 4 months ago #15380

Thanks a lot guys ...
BR, Robin
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CleanMart Updates (Check and Request) 6 years 4 months ago #15381

sure, your welcome ;)
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CleanMart Updates (Check and Request) 6 years 1 month ago #15535

Hi,
May I please have the download link to the latest version?.
Thank you in advance for your support.
Dennis
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CleanMart Updates (Check and Request) 6 years 4 weeks ago #15536

I have problems with my template. i lost my website and i'm rebulding but Cleanmart is not responding not whowing anything, not even the web template, only works on checkout.

Here are the links:
shop categories: www.itipsa.com/index.php/tienda

shop checkout: www.itipsa.com/index.php/mi-pedido
Attachments:
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CleanMart Updates (Check and Request) 6 years 3 weeks ago #15544

Hi Alejandro,

Your website doesn't work, it returns: ERR_CONNECTION_TIMED_OUT (even www.itipsa.com/index.php doesn't work) Since nothing is working; i can't really help you. Can you please share your error_logs? Apparently something is broking things. Most likely an incompatible joomla plugin. Only error_logs can tell us what that is.
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CleanMart Updates (Check and Request) 5 years 5 months ago #15718

Hi there, I read on the other thread that you are currently working on the update for the cleanmart template to make it ready for VM 3.4 - do you have any ETA?

we are currently planning our updates and it would be great to get an idea when cleanmart will be ready.
all the best and good luck!
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CleanMart Updates (Check and Request) 5 years 4 months ago #15735

Hello,
I can't find the dowload code to download the Clean Mart Update (Order No. 72347)

Thanks in advance
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CleanMart Updates (Check and Request) 5 years 4 months ago #15739

@Uwe cleanMart has already been updated. You can get the latest version if your subscription is still valid, or you can upgrade your order via www.flexiblewebdesign.com/license-upgrade to become re-eligible to get free updates for 6-monrhs.

@Oriol, as i am seeing you have already downloaded the latest version :) - you can pin the email that includes your unique download link, the same link will be valid until your subscription ends, and the same link will always let you download the latest version.
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CleanMart Updates (Check and Request) 4 years 5 months ago #15870

request the download link for final version 4
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CleanMart Updates (Check and Request) 4 years 2 months ago #15899

Request download of the latest version please.
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