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Use this Category for your support questions about Virtuemart Template - PureMart (SKU# FLEX-00010)

TOPIC: Several Problems with Puremart

Several Problems with Puremart 9 years 8 months ago #10353

Hi
I hope you can help with some problems that I have with my page.

1. Pagination won't work. When 1 clic NEXT stays in page 1 and never change.
2. In Explorer the view icons won't work neither ( but in Firefox that works fine)
3. I need to disable the "Pop-up Add to cart" because don't work in some computers.
I really want this to work, because it is tedious to have to return to products to continue shopping.

My page is www.joyeriadebrasil.com

Thanks a lot!
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Several Problems with Puremart 9 years 8 months ago #10356

Hello again.
I found that the problem with the pagination and the view icons was an extension.
I disable the extension and everything works fine.

But i still cannot make works the ADD TO CART POP-UP.
Last Edit: 9 years 8 months ago by Virginia Lima.
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Several Problems with Puremart 9 years 8 months ago #10375

Hi,

Right now, the "modal popup upon cart" feature has been disabled on your website, so i can't tell what might have gone wrong.

Enable the modal popup and let me check your website against jQuery Conflict errors.

Currently i am seeing 1 jQuery conflict issues on your website that is caused by this JS file:
www.joyeriadebrasil.com/tienda/templates/beez5/javascript/md_stylechanger.js

That JS file is completely useless and can be eliminated safely. Open that JS file and delete all the lines in it. Make that file completely blank (but don't completely delete it, otherwise it will cause 404/not found error)

Then, try again. This might fix the modal popup up problem.

If you like PureMart and satisfied with the support you have received, please "write a review" on:
www.flexiblewebdesign.com/Virtuemart-2-Templates/PureMart

Write couple of sentences to share your experience with the support team.
Just 2-3 sentences would be enough ;) It might sound simple to you, but it is extremely important. Potential customers care about product reviews very much.

Thanks in advance!

Regards,
Support
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Several Problems with Puremart 9 years 8 months ago #10381

Hi,
I did what you said, but the problem is still there.

Here I send you 2 screenshots, the first is from a Mac (Firefox Aurora) and the second is from a PC (Google Chrome)
Both with the error console.

In Mac works fine,
but in PC stays loading and don't add products to cart.

I don't know what else to do.

Thanks for your help.
Attachments:
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Several Problems with Puremart 9 years 8 months ago #10387

Ohh i see why, this is with-www and non-www URL confusion issue.

Look at the 1st error. It tries to open the file through non-www and the others have with-www but the requests return with "not allowed access" error message.

Open this PHP file:
JOOMLA_ROOT/configuration.php

and make sure $live_site line is empty, like this:
public $live_site = '';

By the way, i strongly believe yours is: public $live_site = 'joyeriadebrasil.com/tienda';

Don't enter the live site URL there manually. It will cause the non-www or with-www confusions with Safari and Chrome browsers, because JSON can be made only internally (within the same domain). And Safari and Chrome pretend www.yourdomain.com and yourdomain.com as separate domains. (it is all about security) Firefox doesn't care about it, on the other hand ;)

(the "add to cart" process is handled by JSON as you might guess)

Joomla is smart enough to decide what your live site is. So, no need to define live_site manually.


If you like PureMart and satisfied with the support you have received, please "write a review" on:
www.flexiblewebdesign.com/Virtuemart-2-Templates/PureMart

Write couple of sentences to share your experience with the support team.
Just 2-3 sentences would be enough ;) It might sound simple to you, but it is extremely important. Potential customers care about product reviews very much.

Thanks in advance!

Regards,
Support
Last Edit: 9 years 8 months ago by Support.
The administrator has disabled public write access.

Several Problems with Puremart 9 years 8 months ago #10388

OMG!!!
I'm SO HAPPY!!!
IT WORKS!!!!

Thanks a lot for your help!!

By the way
I already write a review... but when i press the SEND button I realize that there where only 2 or 3 stars checked.
And i want to put 5. But I cannot edit my review.
SORRY :(
The administrator has disabled public write access.

Several Problems with Puremart 9 years 8 months ago #10397

hmm, that's bad. Because once the review is submitted, we have only 2 options in the backend: "approve" or "report spam".

But let me see what i can do in the MySQL database to change the start rating.
Thanks anyway.

Case solved, topic is closed.

Regards,
Support
Last Edit: 9 years 8 months ago by Support.
The administrator has disabled public write access.
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