HI,
You must be using very old version of PureMart (a PureMart that is not compatible with new Virtuemart versions), that kind of thing shouldn't be happening.
Please provide me;
- Order ID (that you got while purchasing PureMart)
- joomla (super) administrator account,
- FTP account
and send them to This email address is being protected from spambots. You need JavaScript enabled to view it.. Let me try to resolve your problem. If i change anything i will provide you the detailed information about my touches.
While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it. Don't forget to include this forum topic's URL at the of your message (or in the Subject field) as reference to avoid possible confusion in our end.
Regards,
Support