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Use this Category for your support questions about Virtuemart Template - PureMart (SKU# FLEX-00010)

TOPIC: Failure when deleting resized image

Failure when deleting resized image 9 years 10 months ago #9751

Hi,
When creating a new product I first upload the images that will go in the description of the product, using "upload", these are three pictures.
Then I upload another picture using the "replace thumbnail image" option, and then i get this error.
As you can see, the directories are writable. I checked the permisiions for:
/home2/arteurba/public_html/clientes/root/images/stories/virtuemart/product/
/home2/arteurba/public_html/clientes/root/images/stories/virtuemart/product/resized/
and even put they in 777 ...same problem.
Please help me in this problem as is the last one to finish this project!!!.
Thanks
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The topic has been locked.

Failure when deleting resized image 9 years 10 months ago #9753

Hi,

This problem has nothing to do with PureMart. First, i must say that.

DON'T GIVE 777 TO ANY FOLDER!! it is not necessary. IF YOU FORGOT TO DROP THE PERMISSION, YOU WEBSITE WILL BE OPEN TO BE HACKED!

To eliminate the error message.
Navigate to VIRTUEMART BACKEND > SHOP > MEDIA FILES

and find the image file that gives you the error message. Delete that image from the MEDIA FILES page and try to re-upload.
OR try the Synchronize media to VirtueMart link

FYI: Synchronize media to VirtueMart is button that you will see inside the VIRTUEMART BACKEND > SHOP > MEDIA FILES page. It sync the image files that you put in this directory: /images/stories/virtuemart/product/

There are 2 ways to upload pictures to Virtuemart:
1- Upload the files through VM Backend (the ordinary method)
2- Put the product pictures to this folder: /images/stories/virtuemart/product/ and click the Synchronize media to VirtueMart in the Virtuemart backend.

Then you can use those pictures for products. The 2nd method is more professional way.

BACKUP FIRST!. If you make a mistake somewhere, you might lose all your product pictures.

Did you also check the forum.virtuemart.net ? (or search the error message on google.com?)
Since it is a problem directly about Virtuemart Backend. This must have been discussed already in the official forum.

Regards,
Support
Last Edit: 9 years 10 months ago by Support.
The topic has been locked.

Failure when deleting resized image 9 years 10 months ago #9763

Thank you for your fast answer. I will follow your indications.
The topic has been locked.

Failure when deleting resized image 9 years 10 months ago #9778

Hi,

Try it. Also take a look at forum.virtuemart.net and search it on google.com.
As i have told you, this must have been discussed already in somewhere. Because this issue has nothing to do with template you are using. It is directly related to Virtuemart itself.

I am closing this topic as we don't provide free support if the problem/issue has nothing to do with our extensions/templates.

Regards,
Support
The topic has been locked.
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