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Use this Category for your support questions about Virtuemart Template - PureMart (SKU# FLEX-00010)

TOPIC: bill-to-information/shippin-in-cart-is-not-showing

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8375

Hello,

Please tell me how the problem in this topic was solved.
Bill to information in Cart is not showing

I have the same problem. Not moved it from server, but moved it from a work postition to the main domain name..
In the original VM it's working ok....

Thanks for the help
The topic has been locked.

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8383

Hi,

As i have declared in www.flexiblewebdesign.com/forum-virtuemart-2-template-puremart-support/1680-bill-to-information-in-cart-is-not-showing

It is a server issue. Normally the "Billto & Shipto" element is hidden if the address hasn't been provided yet. But it doesn't work in some servers. (i still don't know why it doesn't work in some servers though, it just doesn't)

And the patch has been provided here:
www.flexiblewebdesign.com/forum-virtuemart-2-template-puremart-support/667-change-the-address-after-filled-the-form#4608

Please apply the same patch and everything will be working just fine.

Regards,
Support
The topic has been locked.

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8442

Ok the patch works for the address and that works nice.

I also thought that the problem of not show any shipment method would solve...: ( but it didn't

Without pure mart it's working.. i have tried the downloaded original files and it's the same result.
in the attachment's i have the screenshots of shipment choice en url . It looks exactly the same in the normal checkout page

thanks for the assistance,

Michiel
The topic has been locked.

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8457

Hi,

- Not showing problem of "bill/shipping address section"
- Not loading Shipping and Payment methods

Are completely irrelevant situations. The 1st one is a server issue, that's for sure, but the second can be anything. Most likely it is a jQuery conflict problem. Because AJAX loading is being used to load the options.

Please provide me your URL and let me see your website. I can't say anything without seeing/browsing your website. (screenshots won't help, i need to browse your website and see the source codes)

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Regards,
Support
Last Edit: 8 years 3 months ago by Support.
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bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8469

Hello support, Thanks for your fast reply.
I know that is something different.
The wierd thing about it, is that payment is loading normal..?
In Firefox i don't see anything..

The site adres is wwwXhetkacheltjeXnl (X=dot)

Thank you the help.

Michiel
The topic has been locked.

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8495

I browsed your website, and i couldn't find any product that has "Add to Cart".
All your products have "Call for Price" button.

By the way, did you get those problems by testing the shopping cart page WITHOUT adding any products to shopping cart?

Without adding any product to cart, you can't see the payment methods (because there is nothing to pay). You can't see the shipping method (because there is nothing to ship), actually you can't see nothing in the shopping cart, and can't proceed through the checkout. First; add at least one product to cart.

Regards,
support
Last Edit: 8 years 3 months ago by Support.
The topic has been locked.

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8523

Hello,

I'm working on it for day's >20 hours... It's in the puremart template....
I think i activate a language filter last time ( there was an /nl/ in the url). you must see prices now..
Pleas check again. It's not a simple configuration problem..

regards
Last Edit: 8 years 3 months ago by Michiel Schaafsma.
The topic has been locked.

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8537

Hi,

I think i got the problem. It is partly related to configuration, partly related to your very 1st problem (that we have resolved already)

Anyway, please follow my steps and let me know about the result:

1- Navigate to VM Backend >> Configuration >> Checkout
and disable One Page Checkout enabled

Attachment Pasted_Image_2_15_14__2_31_AM-3.png not found



Now the "Payment methods" should start being listed.

2- To solve the problem about the shipping rates. Open this PHP file:
/templates/YOUR_TEMPLATE/html/com_virtumart/cart/select_shipment.php

and find these 3 lines:
foreach($this->cart->BTaddress['fields'] as $item){	
$checkIfEmpty .= $this->escape($item['value']);
}

And remove those 3 lines. MAKE SURE DELETE ONLY THOSE 3 LINES. NO MORE, NO LESS.

Then please let me know about the result.
If still no luck, then provide me your Joomla Super Admin account and FTP credentials to This email address is being protected from spambots. You need JavaScript enabled to view it. and let me take a look and fix them.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it.
Don't forget to include this forum topic's URL at the of your message as reference to avoid possible confusion in our end.


Regards,
Support & Development
Last Edit: 8 years 3 months ago by Support.
The topic has been locked.

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8551

Hello

I worked on the info you gave me.

One page checkout was already disabled

I commented out the the lines in select_shipment.php. it did not help.
Please note that payment is working all along!

I send you the login information by email.

thanks for the support.
The topic has been locked.

bill-to-information/shippin-in​-cart-is-not-showing 8 years 3 months ago #8553

I have received your email and replied it.

This case will be resolved via emailing.

Topic is closed.

Regards,
Support
The topic has been locked.
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