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Use this Category for your support questions about Virtuemart Template - PureMart (SKU# FLEX-00010)

TOPIC: problem with the mailings address.

problem with the mailings address. 8 years 4 months ago #7897

Good Morning,
We have a problem with the mailings address.

The mailings address disappear from the list when there are more than one email address and the customer is identified on the web.
However, if the user isn´t identified the mailing address appears without problem.

We´ve revised and there isn´t applied filter in shipping terms. They´re “private Messaging” and “Local Pickup”

Please, you check it: www.farmaciaonlinemartin.es/

We´ve the latest version of Virtuemart and template Pure V3.8

Thank you.
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problem with the mailings address. 8 years 4 months ago #7912

Hi,

I read your topic couple times but i still have no idea what you are trying to say.

BUT!! be aware, you are using PureMart, and PureMart works based on template overriding. It doesn't connect to Database or write anything to database. PureMart also has nothing to do with the user account or their email address.

Please be more specific about the problem, provide me link or screenshot. If the problem is caused by our Template,then i will help you out to solve it. But keep this in mind; we are responsible only for the bugs/errors that is caused by our Templates directly.

Regards,
Support
Last Edit: 8 years 4 months ago by Support.
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problem with the mailings address. 8 years 4 months ago #7926

Sorry for my bad English.

Attached some pictures.


What I'm saying is that if ONE SHIPPING METHOD IF working properly but TWO METHODS OF SHIPPING not shown. However this does not happen with the payment methods.


Thank You
Attachments:
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problem with the mailings address. 8 years 4 months ago #7936

Please create me a joomla (super) administrator account, send it to This email address is being protected from spambots. You need JavaScript enabled to view it. and let me take a look at your backend parameters. I will try to resolve the problem. If i change anything or modify any PHP file, i will provide you the detailed information about my touches.

While emailing to This email address is being protected from spambots. You need JavaScript enabled to view it.
Don't forget to include this forum topic's URL at the of your message to avoid the confusion in our end.


Regards.
Support & Development
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problem with the mailings address. 8 years 4 months ago #7943

The account you created for me gives error.
But anyway, here i am providing you the solution. You can apply the coding patch by yourself. It is very easy.

Open this PHP file:

/templates/YOUR_TEMPLATE/html/com_virtuemart/cart/default_pricelist.php

Find these 2 lines:
(31st and 32nd lines)
$SelectShippingAjax = "jQuery('#selectshippingContent').load('". JRoute::_('index.php?view=cart&tmpl=component&task=edit_shipment',$this->useXHTML) ."')";
$SelectPaymentAjax = "jQuery('#selectpaymentContent').load('". JRoute::_('index.php?view=cart&tmpl=component&task=editpayment',$this->useXHTML) ."')";

and replace them with these:
$SelectShippingAjax = "jQuery('#selectshippingContent').load('". JRoute::_('index.php?option=com_virtuemart&view=cart&tmpl=component&task=edit_shipment',$this->useXHTML) ." #userForm')";
$SelectPaymentAjax = "jQuery('#selectpaymentContent').load('". JRoute::_('index.php?option=com_virtuemart&view=cart&tmpl=component&task=editpayment',$this->useXHTML) ." #paymentForm')";

This will fix the issue for sure.

Regards,
Support
Last Edit: 8 years 4 months ago by Support.
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problem with the mailings address. 8 years 4 months ago #7948

Good afternoon,

the problem is not really solved. When an anonymous user if it works. When a user is registered and identified the error occurs again. If you need access to tell me.
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