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Use this Category for your support questions about Virtuemart Template - PureMart (SKU# FLEX-00010)

TOPIC: Can't enter a shipping address

Can't enter a shipping address 10 years 4 months ago #7045

The only option that users have on our website is to enter billing address. The "Ship to" address is automatically checked. When they/I un-check the "bill to and ship to are same" option nothing happens. There's also no place to enter the separate ship to addy. Can you please help?

Site: www.younggunsproduce.com
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Can't enter a shipping address 10 years 4 months ago #7054

Sooooo, can someone help with this?
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Can't enter a shipping address 10 years 4 months ago #7066

Hi,

This has been discussed many times in this forum. The problem is caused by missing "facebox.js" plugin. Because after VM2.0.22, loading facebox.js has become "optional".

Here is the solution.

Open this PHP file:
/templates/YOUR_TEMPLATE/html/com_virtuemart/cart/default.php
OR
/templates/YOUR_TEMPLATE/html/com_virtuemart/assets/include/flexibleMartGlobal.php

(either of these files would work, doesn't matter) Look at top of the file and find this line:
defined('_JEXEC') or die('Restricted access');

Right after it, include these PHP lines:
JHTML::stylesheet("facebox.css","components/com_virtuemart/assets/css/");
JHTML::script("facebox.js", "components/com_virtuemart/assets/js/");

This patch will load the facebox.js in the shopping cart page and everything should work out just fine.

Regards
Support & Development
Last Edit: 10 years 4 months ago by Support.
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Can't enter a shipping address 10 years 4 months ago #7071

That didn't work. I modified the 'default' file and the other already had those lines. Still nothing happens when you uncheck "Use for the shipto same as billto address"
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Can't enter a shipping address 10 years 4 months ago #7075

Hi,

Looks like your case is different, this is why the patch provided here didn’t work for you.
That’s fine. If there is an error, there is always a patch.

Please provide me your joomla (super) administrator account (to This email address is being protected from spambots. You need JavaScript enabled to view it.) and i will fix it for you.

This topic is closed here and the case will be solved through emailing.

Attachment Pasted_Image_11_3_13__3_40_PM-9.png not found




Regards,
Support & Development.
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