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TOPIC: [SOLVED] Stock levels are not changing

[SOLVED] Stock levels are not changing 11 years 5 months ago #536

After an order my stock levels are not changing. They are showing in the product status as "Booked, ordered products" but the level isnt going down.
The orders are "confirmed" and paid for.
Is this an issue with the VM template or one i should direct to the Virtuemart forum please ?
www.theclockshed.co.uk

thanks
Last Edit: 11 years 5 months ago by Richard.
The topic has been locked.

Stock levels are not changing 11 years 5 months ago #539

Hi,

this issue has to do with the virtuemart. Actually it is not a problem, it is just how the Virtuemart was setup by default.
Follow my steps:

1) open VM Backend and click "Order status" link:

ScreenShot2012-10-07at4.50.04AM.png


2) then click: "Confirmed".
Then change the "stock handling" field to "is removed"

ScreenShot2012-10-07at4.51.34AM.png



Is Available means: nothing will be changed in stock numbers
Is Reserved means: the Booked, ordered products number will increase so it become "reserved" for that buyer - to avoid any simultaneous purchasing- but the real stock number will remain the same.
Is Removed means: The Real Stock number will reduced.

finally the list should appear like this:

ScreenShot2012-10-07at4.56.44AM.png
Last Edit: 11 years 5 months ago by Support.
The topic has been locked.

Stock levels are not changing 11 years 5 months ago #542

awesome explanation many thanks !
The topic has been locked.

Stock levels are not changing 11 years 5 months ago #545

your welcome.
The topic has been locked.
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