Hi, when an user go to checkout page, the web site displays also the area "ADD/EDIT BILLING ADDRESS INFORMATION" but this have to appear only when an user do the login (see the attachment)

Hi,

Hmmm - have you made any changes to your template as our latest version checkout is as below in the screen?

www.flexiblewebdesign.com/virtuemart-2-template-puremart

cheers

When i installed your template, immediately appeared this problem. Your attachment is right and i'd like that the website did this

OK - have informed the dev team of your problem -
to speed things could you send your access details to This email address is being protected from spambots. You need JavaScript enabled to view it. with this topics title in the subject line

Thanks

Hi,

Francesco, unfortunately i don't have any patch for your case. I have seen this kind of behavior in some of our other clients too. It is what it is and It is a server thing.

The "validation" function fails to work in some servers. The way it validates the user's situation is actually not based on "logging in" but based on if any address information has been entered or not, because if the visitor fills out the "Guest checkout", theoretically he/she won't be logged in, but an address info would be entered.

It is easy to check if the user logged in or not by using Joomla global queries, but it is hard to validate if the visitor enter any address information and a custom function is required. i have no logical explanation about why some server block this custom function. Since my live and localhost servers don't do it, i can't figure out what might cause this failure, i need to see the logs, run some tests and find an alternative way to avoid this failure.

So all in all; this is what it is.

Probably If you try to install the PureMart to your http://localhost you would instantly notice everything is as expected.

Regards.
Support & Development

I tried in localhost and there is the same bug (see the attachment). can you fix the problem

thanks a lot

This problem has been solved already through emailing.

Case solved. Topic is closed.

Support & Development.