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Use this Category for your support questions about Virtuemart Template - FlexibleMart (SKU# FLEX-00007)

TOPIC: several issues

several issues 8 years 10 months ago #9366

Hello

Some more questions:

How I sort the categories in the new template: It is sortetd alphabetically and in Virtuemart the categories are sortetd logically.

In the old template I hat a grey button with a hoover effect on the category: In the new template it is showing the missimg image.

The Checkoutproces is now working but after clicking twiche on the button.

Thank you and kind regrads
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several issues 8 years 10 months ago #9373

Hi,

1- Sorting Categories:

Attachment Pasted_Image_4_4_14__3_56_AM.png not found



2- grey button with a hoover effect on the category
I don't understand what you are asking. I need to see your website to understand.

3- after clicking twiche on the button.
What button? what checkout process? Be more descriptive.

Regards,
Support
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several issues 8 years 10 months ago #9382

Hello:

to number 1: It is alway ascending, but I need the order adescending that the newest category is first. I have tried a lot of differnce methots but the oldeds is always first ir alphabetically.

To number 2:
See screenshot 1 with the new template, see screenshot two with the old template and the hoover button

To number 3:
See screenshot 3: I have to press twece the button "Zur Kasse" in the left bottom corner until the order is processed. The first click refreshes only the page.

Regards

A. Flükiger
Attachments:
Last Edit: 8 years 10 months ago by Anton Fluekiger.
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several issues 8 years 10 months ago #9388

Hi,

1- Sorting
Sorting has nothing to do with our template. Virtuemart component decides how to sort products/categories. Check here for more info: forum.virtuemart.net/index.php?topic=120284.0

2- Category hovering on VM Frontpage
What do you see when you browse this URL in your website: www.yourdomain.com/index.php?option=com_virtuemart
(this is Virtuemart Frontpage's URL)

also check this too:

Attachment Pasted_Image_4_5_14__12_53_AM.png not found




Number 3
Provide me your website URL to let me see it. In English; the "checkout" button changes to "Confirm", therefore it just the order summary one last time, it is the "Confirm" page. Again; this is related to Virtuemart Component, and has nothing to do with our VM Template.

If the issue/problem is occur by Virtuemart Component, there is nothing we can do about it. It is what it is.
To understand if any problem is happening because of Virtuemart Component or because our VM Tempate; temporarily disable our template and see if the same problem happens with original Virtuemart layout or not.

To temporarily disable our template, open FTP and find this folder:
/templates/YOUR_TEMPLATE/html/com_virtuemart/

and rename that folder to:
/templates/YOUR_TEMPLATE/html/com_virtuemart2/

then re-browse your website. You will notice; you are now using the official Vrituemart without our Template. See if the same behavior happens as well. If the same thing happening too; then refer to here: forum.virtuemart.net, because there is nothing we can do about it.

Regards.
Support
Last Edit: 8 years 10 months ago by Support.
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several issues 8 years 10 months ago #9391

Hello

Thank you: A lot is clear now and I will check the solution with the sorting.

The only issue wich is not clear is the second:


New Template
The link www.erzbierschof.ch/web/index.php?option=com_virtuemart is producing pic1
Note the missing pics

The direct link is producing pic2 www.erzbierschof.ch/web/biershop.html
Note the missing Introduction text to the shop and the missing pics

Old Template
The link www.erzbierschof.ch/web/index.php?option=com_virtuemart is producing pic3
Note the missing pics again but the text is here

The direct link is producing pic4 www.erzbierschof.ch/web/biershop.html
Now we have this button with the hoover effect and no missing image and the introduction text to the shop is available.

In three cases we have missing pictures and only in one case the original picture is loaded in this looks good.
I guess your intention was the pic4 with the box and the hoover effect. But I don't know why this is only happening in the old template and only with the shop link.

At the moment the new tempate is running and I replaced the missing image with our logo

Thank you

A. Fluekiger
Attachments:
The administrator has disabled public write access.

several issues 8 years 9 months ago #9407

Hi,

There is no difference between these 2 pages:
www.erzbierschof.ch/web/index.php?option=com_virtuemart
and
www.erzbierschof.ch/web/biershop.html

both of them is Virtuemart Frontpage. But if you define a "override" layout while creating the "SHOP" menu item. You will see a different layouts, and it is all about Configuring pages through Joomla Backend.

I can't say anything without seeing your backend. Make sure none of your Menu Item has any override.
Remove the "SHOP" menu item, and re-create a new Menu Item and choose "Virtuemart >> Frontpage"

Attachment Pasted_Image_4_8_14__4_54_PM.png not found



This menu item will be linked to here:
/index.php?option=com_virtuemart (because this is the Virtuemart Frontpage) and then you can publish some modules around it.

Also, during the development period, disable the SEF URL re_writing through Joomla Global Configuration, so you will see what menu item is linked to which page. Because it is unclear right now what this URL is linked to:
www.erzbierschof.ch/web/biershop.html

Regards,
Support
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