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Use this Category for your support questions about Virtuemart Template - FashionMart (SKU# FLEX-00008)

TOPIC: Shipping Selection - No info no error

Shipping Selection - No info no error 9 years 4 months ago #3689

Ok, so I know that a user must be logged in to see shipping rates on checkout but my site is showing no error when they aren't logged in. The ajax bar just scrolls and then nothing. I need something at least....Tried with SEF enabled and disabled. Works as it should if user is logged in.

108.167.174.110/~storegun/jupgrade/

Also last time I had a problem with this you guys responded (via email):
So in our end, we should do something like: since the "shipping rates" don't show up until the user provide any address information, then the "select shipment" button must be hidden until the user is logged in. That would make more sense. And the buyers don't see that button and they won't be scared.
I will take a look at it, and hopefully i will try to come up with a better solution to avoid any confusion for buyers. But since it is anew feature, give us some time.

What's the status on this? Were you guys still planning on using this idea? It'd save you alot of headaches in my opinion.
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Shipping Selection - No info no error 9 years 4 months ago #3696

Have to check with the boss what he is/will/has done about this - it wasn't me you dealt with and you don't mention the thread..

Boss alerted..

Cheers
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Shipping Selection - No info no error 9 years 4 months ago #3704

Hi,

In the normal way, both "Select shipping" or "Select Payments" buttons must be hidden or sholdn't be click-able until the buyer provide an address. Because in the backend of Virtuemart, those rates or payment methods can be filtered based on the buyers destination, since the destination is still unknown, pressing those buttons gives nothing to buyers (which eventually confuses buyers).

VM Developer has thought that, buyers are cleaver enough about not to press those buttons until they provide an address, but indeed buyers are in hurry and want to see the shipping rates right away without telling where they located in the world ;)

I should apply this patch to your website individually, because i am seeing you have made lots of color changes in our PureMart. You might lose your customization changes if i ask you to overwrite files. So, provide me your joomla admin account to This email address is being protected from spambots. You need JavaScript enabled to view it.
(and make sure that admin account has "super admin account" access). And i will modify this PHP file:

templates/YOUR_TEMPLATE/html/com_virtuemart/cart/default_pricelist.php

to apply the patch.

Regards.
Forum Support.
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Shipping Selection - No info no error 9 years 4 months ago #3726

Ok. Email sent. Thank you for the help. Also it's not Puremart - FYI it's Fashionmart.

And yes I'm all for the shipping and payment not being visible until login.
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Shipping Selection - No info no error 9 years 4 months ago #3838

I haven't heard back from any one on this. I need to get this fixed soon please.
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Shipping Selection - No info no error 9 years 4 months ago #3841

Please be patient - it is the Easter holidays - the boss will deal with this asap.. he is on Pacific Time

Cheers
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Shipping Selection - No info no error 9 years 4 months ago #3940

Holidays are over. Can I get help now?
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Shipping Selection - No info no error 9 years 4 months ago #3949

kicked the bosses chair - stay tuned..
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Shipping Selection - No info no error 9 years 4 months ago #4064

Still nothing.....I paid for support for this?
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Shipping Selection - No info no error 9 years 4 months ago #4065

Scratch that. I couldn't wait any longer. I just used the original default_pricelist.php file from Vmart. Lame...
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