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Use this Category for your support questions about Virtuemart Template - FashionMart (SKU# FLEX-00008)

TOPIC: [SOLVED] Checkout buttons

[SOLVED] Checkout buttons 11 years 7 months ago #87

Hi,

When configuring the checkout I noted that pushing the save buttons for coupon code, shipping method and payment method all have the same effect. They all take you to the next page (customer info) right away.
Instead, they should just save the info entered en remain on the same page.

For instance, if you enter a coupon code and press save, options for the rest of the page (shipping, payment, message, terms & conditions) are skipped. The site is cakesandcarrots.com

Plaese advise on a solution.

Regards,
Roger
Last Edit: 11 years 6 months ago by Support.
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Checkout buttons 11 years 7 months ago #97

Hi,

Your website is "offline" so i couldn't browse it. But I believe i understand what you are asking....

This is how the Virtuemart is developed and designed. Our VM Template is just stylizing the layout of Virtuemart's pages. By the VM Template; we didn't touch the way Virtuemart works and runs. There is no such thing like a skipping things. But you should be aware that; the customer info must be entered first. Buyer should be logged or fill out the register form before doing anything (such as; submitting voucher code, selecting shipping method or payment method). Because think about it: You have a shipping rate $8 to California, and $10 to New York, how would the system know if the buyer is located in CA or NY without logged in?. Am i right? This is why the system redirect the buyer to buyer info page to let them fill out the register form which ever button is clicked. After the user info is entered, instead of going back to shopping cart, the Virtuemart system redirects users to "shipping selection" page. This is also how the Virtuemart is designed, the next and last step is "selecting payment method" and finally the page is redirected back to shopping cart page, in here, buyer should accept the terms&conditions checkbox, otherwise they can't place an order.

Cheers.
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Checkout buttons 11 years 7 months ago #99

Hi,

Thanks for your reply. What you are describing is clear to me.

However, I don't understand the flow in my site. The current flow is:
- add product to cart
- select shipping method, payment method, terms
- customer information.

As a result, you have to select shipping etc. BEFORE you have to enter the customer info. How can I reverse this flow?

On the other hand, your beautiful fashionmart template shows this info on your site (see att). Mi site does not, so apparently I have made a change here which is not so lucky. Where can I re-activate this setting. Is it a setting in VM or something in flexibleVM2Global.css?

Regards,
Rogier
Attachments:
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Checkout buttons 11 years 7 months ago #105

Hi,

I couldn't imagine what you are asking. Is your webstore is closed now? It says:

We zijn hier druk bezig met de bouw van onze nieuwe winkel.
De verkoop gaat gewoon door op: www.cakesandcarrots.nl

Create me an account to let me see the checkout process in action, so i would better understand what you are saying. Please email the account details to This email address is being protected from spambots. You need JavaScript enabled to view it.

cheers.
Flexible Support Team.
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Checkout buttons 11 years 7 months ago #130

Hi,

The store is open now. It looks like I need to configure the customer settings, but it's not clear to me what they need to be.
What I have configured now is:
- Joomla: User - Options: Registration allowed = yes ; Account activation: None
- Virtuemart-Configuration: Ask for Registration at checkout: Yes ; Activation needet: No

Still need to get to see the top half odf the attchement though. Sometimes these settings get to be very frustrating....

Regards,
Roger
Attachments:
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Checkout buttons 11 years 7 months ago #133

Okay, after i see your website, i understand what you are saying.

Your problem is; the "login" panel doesn't appear in the shopping cart page, right?
Can you provide your FTP details to This email address is being protected from spambots. You need JavaScript enabled to view it. and let me try to solve it?

Flexible Support Team.
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