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Use this Category for your support questions about Virtuemart Template - FashionMart (SKU# FLEX-00008)

TOPIC: [SOLVED] "File does not exist" in product details

[SOLVED] "File does not exist" in product details 9 years 9 months ago #733

My product details page is generating a server error that I can only see on the backend logs. 2 errors per product details page load. I noticed I do have 2 jquerys running on my product details page. Not sure if thats an issue or not. Only have 1 jquery running on non-product details page. Not sure how to remove 1 jquerey.

www.vaporgenie.com/products/glass-vg-vapes/glass-bat-vg-details
Last Edit: 9 years 9 months ago by Support.
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jquery and product details page - server error 9 years 9 months ago #746

Hi,

I don't see any console error in the product details page.
And yes, there are 2 jquery are loading.
One is jQuery1.6.4 that comes with Virtuemart officially
The other one is jQuery 1.5.2 which comes with our VM Template and gets loaded only in product details page.

jQuery 1.5.2 is a requirement to run the zooming effect, because the version of Zooming Effect plugin that has been used in the FashionMart Template doesn't run with jQuery 1.6.0+, it requires jquery1.5.xx that is why it is loaded. But the protections, noconflict commands and variable changes are already applied. So no JAVA conflict shows up at all. jQuery1.6.4 and jQuery1.5.2 works smoothly together.

What error messages you are receiving? in your server side. If you share them with me, i can help you out to eliminate them. But definitely the errors must be related to something else. Servers track the PHP errors only, not JAVA console errors.

Flexible Support Desk.
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jquery and product details page - server error 9 years 9 months ago #747

I get these 2 errors for every time the product details page loads
[error] [client IP] File does not exist: /public_html/products, referer: www.vaporgenie.com/products/glass-vg-vapes/glass-bat-vg-details
[error] [client IP] File does not exist: /public_html/products, referer: www.vaporgenie.com/products/glass-vg-vapes/glass-bat-vg-details
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jquery and product details page - server error 9 years 9 months ago #750

This error log doesn't help me to figure out which file doesn't exist because it doesn't say it. Where did you get these logs by the way?

But those have absolutely nothing to do with Jquery (JAVA) or PHP.
I don't think you need to be picky about these error logs.

Cheers.
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jquery and product details page - server error 9 years 9 months ago #752

Here is your solution,

browse this URL:

tools.pingdom.com/fpt/#!/uSJClDQEn/http://www.vaporgenie.com/products/glass-vg-vapes/glass-bat-vg-details

it will automatically investigate your website.
And look at these lines:

PastedImage101712647AM.png


Probably those missing files are those 2 images.
And if you check their URLs:
They are
www.vaporgenie.com/products/glass-vg-vapes/components/com_virtuemart/assets/images/facebox/closelabel.png
and
www.vaporgenie.com/products/glass-vg-vapes/components/com_virtuemart/assets/images/facebox/loading.gif

It is abvious it is a SEF URL issue, their URLS must be;
www.vaporgenie.com/components/com_virtuemart/assets/images/facebox/closelabel.png
and
www.vaporgenie.com/components/com_virtuemart/assets/images/facebox/loading.gif

I can say, it has absolutely nothing to do with our VM Template, as our VM Template has no influence in /components/com_virtuemart/ folder. But you can be relax about the issue, they are not an issue at all, this kind of things might happen in web-designing. Never forget; There is no such thing like "perfect" website.

Cheers.
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jquery and product details page - server error 9 years 9 months ago #757

Thanks for the tip on pingdom -

I fixed this error by adding /../../ to the beginning of those image paths in facebox.js
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jquery and product details page - server error 9 years 9 months ago #788

Good to know.

Case solved. Topic is locked.
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